McDonald's

3.4
1970 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4275 S 27th St, Greenfield, WI
53221, United States

Hours

Reviews

3.4
1,970 reviews
5 stars
661
4 stars
405
3 stars
369
2 stars
152
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the quality and accuracy of their orders.

Staff Friendliness

While some customers praised friendly staff members, there were consistent complaints about rudeness and unprofessional behavior from certain employees.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and play area, indicating a need for better maintenance.

Management Concerns

Customers expressed frustration with management's handling of issues, including lack of responsiveness and poor customer service training.
  • NR
    Nick Ryan
    3 days ago
    1.0
    Wait was long, burger meat was so old it was hard. It was the worst burger from any McDonald’s I’ve ever had and would have for sure gotten a new one made if I felt like going back but already wasted enough time.
  • CC
    Cheryl Ann Chapman-Cichy
    3 days ago
    4.0
    This is our neighborhood McDonald's and I'm quite grateful it's there some days. The food is always fresh but the drive trough line can get quite long during lunch and dinner!
  • AG
    Angeline Ceres (Gele)
    Oct 28, 2025
    1.0
    Cuz McDonald's sucks
  • RH
    Robert Holloway
    Oct 22, 2025
    5.0
    Friendly staff
  • LK
    Leah K
    Oct 13, 2025
    1.0
    They got our order correct while we were ordering it, on the receipt it was correct but multiple things were wrong once we received our order. We ordered a McDouble with only ketchup and received a normal McDouble. We ordered a mix and match snack wrap meal and got both ranch even though one was wrapped on the spicy side, the girl working at the register tried to give us $5 less than what our change was and the food was all pretty damn cold. The workers must be high because one mistake is understandable maybe even 2 but it’s crazy how they messed literally everything up.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4275 S 27th St, Greenfield?

McDonald's at 4275 S 27th St, Greenfield is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.

During what hours is the drive-through service available at this McDonald's?

The drive-through at this McDonald's operates daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it remains open until midnight.