McDonald's

3.4
1979 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4275 S 27th St, Greenfield, WI
53221, United States

Hours

Reviews

3.4
1,979 reviews
5 stars
665
4 stars
407
3 stars
369
2 stars
153
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsatisfactory preparation.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective staffing.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and sticky floors.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and helpful staff members, particularly in specific instances.
  • GG
    Gabriel Garcia
    6 days ago
    4.0
    This McDonald’s is all over the place! I went to order a Big Mac meal and a Oreo McFlurry. At first, I was greeted by such a kind, thoughtful, polite, gentlemen by the name Jesus M. Honestly, one of if not the nicest McDonald’s worker I have ever worked with he was a pleasure to be able to speak with on the farthest speaker. However, when I received my food, my Big Mac was missing the Mac sauce! How do you even forget that!?!?! Secondly, my McFlurry was not mixed at all! If I wanted ice cream and some Oreos on top of it, I would have gone to the store. I payed to get it mixed! This is establishment is all over the place. Jesus M keeps this restaurant up to 4 stars.
  • DC
    Danny Chan
    Dec 14, 2025
    1.0
    Was making a order and had a reward . The manager told me that the site for that is not working that she can't help me. I said that it didn't work for a long time and the manager from the other McDonald's just put in their code. She said that this is a franchise n she can't help me. So I just loose my points. It's not the biggest deal In the world but come on now fix it or don't do it!
  • AE
    Andre Espinoza
    Dec 13, 2025
    1.0
    Managment working on 12/13/25 is out of their mind. They're canceling uber orders left and right because the grinch box is out of stock. Uh hello??? You can still fulfill the orders without the boxes!!!
  • JL
    Juliet Ladewig
    Dec 9, 2025
    1.0
    Since moving, I’ve come to this location 10-15 times. I order the same items each time, bacon McDoubles with only ketchup. At least 90% of these orders have had a ridiculous amount of onions quite literally “hidden” in every place on the sandwich except where customers would be looking for them. I can spend 10 minutes meticulously clearing all of the visible onions out from under all of the meat and all over the outside of the bun, only to bite into it and find the space between the patties with the cheese is filled with onions as well. The patties are almost always rock hard pucks that you can tell have been sitting all day long. The McCrispy sandwich patties are always hard and dry. There are seemingly no standards at this location & employees seem to be TRYING to ruin orders. Not to mention, their attitudes are always poor.
  • DM
    Danielle Magerowski
    Nov 29, 2025
    5.0
    I just want to thank Johnathan M for his execution of the “most pickle possible” on my McChicken. Most places give me two pickles when I make this request and it makes me want to throw a mcchicken at someone’s face. I will drive past the McDonalds on 27th and Morgan because their service and wait times are HORRENDOUS. I will go the extra 5 minutes down the road to the cold spring location just for getting wait I ask for in a timely manner. Thanks for coming to my ted talk.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4275 S 27th St, Greenfield?

McDonald's at 4275 S 27th St, Greenfield is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.

During what hours is the drive-through service available at this McDonald's?

The drive-through at this McDonald's operates daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it remains open until midnight.