Service Speed
Customers consistently reported extremely slow service, with many waiting over an hour for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor adherence to customization requests.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, particularly from management, leading to negative customer experiences.
Food Quality
While some customers praised the food quality, many expressed disappointment with portion sizes and incorrect ingredients.