Chipotle Mexican Grill

2.8
74 reviews

About

Mexican Restaurant
Chipotle Greenfield WI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8515 Sura Lane, Greenfield, WI
53228, United States

Hours

Reviews

2.8
74 reviews
5 stars
27
4 stars
3
3 stars
4
2 stars
6
1 star
34
  • ZH
    Zachary Holmes
    1 day ago
    1.0
    If you're coming here to pick up an order as a delivery driver, you're better off abandoning the order and grabbing one from somewhere else. Both times I've been here as a delivery driver I've been completely ignored. Letting the employees know you're there for a delivery does nothing. This evening I sat there for 20+ minutes alongside 3-4 other drivers and not a single order was completed in this time. I was there for a 6 ingredient burrito bowl and chips. After sitting that long and asking when the food would be ready, I was told another 10 minutes. You have to be so incredibly incompetent to not be able to make a basic food item on your menu in 20+ minutes. You have two people making food, one for Togo orders and one for people in the restaurant. There was 8-10 customers that ordered and got their food fully made in front of me before I left. This is an awful location. It looks nice inside to trick you into the nonexistent service there. I'd rate it a 0 if I could.
  • JK
    Jennifer Kawczynski
    2 days ago
    1.0
    Came un for a chicken burrito. Was told they were out of chicken. As I am paying I see the cook chopping up chicken. I asked if that was chicken they said yes. I would have waited a few minutes. BUT the WORST part of this visit was seeing the kid using the same pair of gloves our entire visit. From prepping food to ringing up register. Even going to bathroom door knocking & shaking handle to get the girl coworkers out. Back to prepping the next customers food!! 🤮
  • BJ
    Becky Johnston
    Nov 14, 2025
    1.0
    Why are the doors locked at 1:20pm. And they are just standing in there. No signs up just locked doors.
  • DS
    Davina Scott
    Oct 25, 2025
    1.0
    Dear Chipotle Customer Service, I recently placed an online order from the Chipotle location on Sura Lane (Order #92T-7AG) 10/25/25. When I arrived at the drive-through, my food was ready to go. I was hungry and eager to enjoy my meal, but upon taking a bite of my taco, I discovered a large piece of blonde hair inside. I immediately contacted customer service and was told I was only eligible for a refund for the order. While I appreciate that, I don’t believe it fully addresses the inconvenience I experienced—especially considering the time, travel, and gas I spent picking up the order. I would appreciate it if you could review this issue and consider offering a credit or additional compensation to make up for the poor experience and the inconvenience caused. Thank you for your attention to this matter. I look forward to your response.
  • AE
    Angie Edwards
    Oct 14, 2025
    1.0
    This place is a TOTAL joke! Seriously if there were ZERO stars, I'd leave that! Like to know how they are trained! This girl today, I'm pretty sure she was counting every piece of corn she was putting on my taco, the carne asada was so dried out, it looked terrible and they wanted to charge me for a side of salsa, WHO DOES THAT?? Plus she kept looking at this guy at the register, like should I put more on or am I going to get in trouble. Total joke, when it finally got to the cashier, it came to be $4 more then it should have been, so I asked, why is it so much, he said you got sour cream and salsa on the side...I said well ya know what you can keep it. WILL NEVER WALK IN THERE AGAIN!! Go to Hales Corners, much better!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Greenfield WI offer?

Chipotle Mexican Grill offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Greenfield WI?

Chipotle is open daily from 10:45 AM to 11:00 PM.