Papa Johns Pizza

3.6
243 reviews
Get DirectionsCallWebsite

Business Details

1930 E MASON ST, Green Bay, WI
54302, United States
(920) 469-7272
https://locations.papajohns.com/united-states/wi/54302/green-bay/1930-e-mason-st?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Green Bay, WI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Green Bay pizza for any occasion. Call us for pizza delivery in Green Bay or stop by 1930 E MASON ST for carryout to order the best pizza in Green Bay, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1930 E MASON ST, Green Bay, WI
54302, United States

Hours

Reviews

3.6
243 reviews
5 stars
107
4 stars
52
3 stars
25
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Food Quality

Several customers expressed disappointment with the quality of the food, citing old or poorly made pizzas and skimpy toppings.

Delivery Issues

Customers frequently mentioned delays in delivery and problems with the delivery service, including cold food and unresponsive staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary.
  • MH
    Martin Hansen
    Jan 2, 2026
    1.0
    I can't believe their employers made them work on New Year's Day, at midnight! They were still working! They're truly awful. I bet they pay them next to nothing too. What would it have cost them to at least give them the night off so they could have dinner with their families? They're terrible. At least I and my family will not buy anything here again.
  • EE
    E E
    Dec 21, 2025
    4.0
    Pizza was ready for pick and it was good.
  • JV
    james voss
    Dec 19, 2025
    1.0
    First I call to place my order 20 minutes before I plan on picking up my pizza. I show up to grab it and they say they never got the order. I then place my order and was told it would be a 18 minute wait until the pizza is done. I go back inside after 20 minutes and they still didn’t even start the pizza. I’m amazed at the terrible customer service of these people. I almost called toppers down the street when they didn’t receive my first order. Now I wish I would have
  • CJ
    CARL JAEGER
    Dec 14, 2025
    1.0
    I ordered a pizza 2 hours ago they automatically assigned it to doordash which took another hour and a half for the pizza to get here after it was done the manager on duty was very disrespectful when called to check in on my order and told me that there is nothing she will do I do not recommend this location or this store for anybody
  • CL
    Chloe Ledvina
    Nov 26, 2025
    1.0
    Wasn’t gonna complain but this is the second time I’m notified via app that my order is done. Show up at the store and they forgot to make the bread sticks. So here I sit! Do better!
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Green Bay?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday until 1:00 AM.

Can I order carryout from Papa Johns Pizza in Green Bay?

Yes, carryout service is available daily from 9:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.