Jimmy John's

4.0
243 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2650 Eaton Rd, Green Bay, WI
54311, United States

Hours

Reviews

4.0
243 reviews
5 stars
129
4 stars
59
3 stars
17
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and unprofessional staff interactions.

Food Quality

There are mixed reviews on food quality, with some customers noting a decline in portion sizes and freshness.

Delivery Delays

Many customers expressed frustration with long delivery times, contradicting the 'freaky fast' slogan.

Pricing Concerns

Several reviews mentioned rising prices, leading to dissatisfaction among customers.

Positive Experiences

Despite the issues, some customers praised the food quality and friendly service, indicating that experiences can vary.
  • DN
    Dasha N
    Nov 20, 2025
    1.0
    I ordered a simple turkey tom sub with bacon and salami. My order took about 45+ minutes to get to me even though i’m only about 6 minutes away from the store. I didn’t actually get to my food until about little over an hour after i ordered it because the driver didn’t follow the delivery instructions and put my order tucked away behind a wall on a counter where no one could see. ON TOP of that i’m MISSING items that i PAID for on my sub. Im extremely frustrated, disappointed and not happy at all. When i called explaining my frustration no efforts were made to try and make things right. i just got store credit for my two missing items…. I don’t even want to go back to this store after this. I wanted an extremely LONG time for simple little sub and when i finally got it my order wasn’t even right. that’s upsetting
  • AS
    Austin Sturm
    Nov 2, 2025
    1.0
    can't get orders right for the life of them! do not go here!!!
  • KS
    Kristin Schwake
    Oct 9, 2025
    1.0
    Missing food and they didn't mark anything but 1 sub and kinda another! So i have to open up each one to see what it was. Terrible service that they can't get an order right. The subs are not cheap and when you walk in and see more thN 5 workers behind the counter then there's an issue. I live 20min away so I want a free sub for this!
  • ER
    Em “ried_rose”
    Sep 18, 2025
    5.0
    Great service and the worker even informed me of the potential new rewards system changing. My sandwich was way bigger than usual. Most jj bread is skinny and hard. This batch was bigger than I’ve had a subway and no it wasn’t the gigantic option. Great meat to cheese ratio today too. Usually I can barely taste the cheese! (I got the beach club).
  • SS
    Shane Schultz
    Aug 3, 2025
    4.0
    Prices are getting out of control.