Jimmy John's

Reviews

• LP

  Lori Patton

  Mar 3, 2026
  1.0
  I ordered food on the Jimmy John’s website to be delivered tonight. I received a text msg stating Uber Eats would be delivering the order. The uber driver delivered the wrong food from the wrong restaurant. I called the uber driver and no answer so I called Jimmy John’s and explained and they said they can’t refund me as it’s an Uber Eats order. It was not. I ordered directly on JJbsite! He said I need to go thru uber even though I did not order from uber. The girl on the phone at JJ called me names and swore at me and hung up on me. I called back to speak to the manager and he said we can’t help you and I didn’t hear the girl swear at you. What a joke. WORST customer service EVER. DO NOT order from this place. I’m now out $40.
• DT

  Dave Townley

  Jan 16, 2026
  1.0
  I've ordered three times from here and twice the order was wrong. When I called back to get the missing items I was told they are very busy and it would be awhile before they can get them to me. I have a work lunch and now have to tell someone their order won't be here. Frustrating.
• DC

  David A Cathey

  Dec 5, 2025
  5.0
  My go to place for a sub or a wrap.
• NS

  Nicole Schultz

  Nov 15, 2025
  1.0
  With 5 people working, nobody said hello. It took 20 mins for 2 subs. $30 for mostly bread and lettuce, very dissatisfied.
• RM

  Renee Macklin

  Oct 25, 2025
  1.0
  Will not eat at the Jimmy John’s on Oneida ST anymore. Apparently they can’t comprehend what a modification is when a customer requests their subs to be made a certain way. And then on top of that when delivered. They were asked to not knock due to my dogs but let’s knock as hard as we can. Unbelievable