Many customers praised the staff for being friendly and accommodating, contributing positively to their experience.
Service Speed
There were mixed reviews on service speed, with some customers experiencing slow service, especially during busy times.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and food quality, particularly with ice cream consistency.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned areas needing improvement.
Customer Service Issues
Several customers reported poor customer service experiences, including rude staff and unresolved complaints.
DD
dmarrietta72
Dec 16, 2025
5.0
Fast friendly workers
RR
Richard Rouse
Dec 9, 2025
5.0
Staff was very friendly. Food was excellent. Would recommend
LJ
Laurie Jones
Nov 12, 2025
5.0
This Dairy Queen was very clean inside. The woman taking the order was very nice and promptly took our order. The food came out timely. The food tasted great and if you like onion rings, order them here. They were delicious and large and had a nice breading on them. We didn't expect such awesome onion rings like that at a fast food restaurant. I would recommend this Dairy Queen in Ashwaubenon.
SS
Steve Schermitzler
Oct 13, 2025
5.0
A great spot for an afternoon ice cream break, we had our daily walk on the river trail, and came over to the DQ for a break! Great service! Great friendly workers!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Green Bay?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Green Bay?
It is located at 2240 S Ridge Rd, Green Bay, WI 54304-4364, USA.
What type of food does Dairy Queen Grill & Chill serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru available for customer convenience.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available at this location.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly and offers amenities such as booster seats, high chairs, restrooms, and is wheelchair accessible.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/11458/.
Are there any nearby popular places customers might visit when coming to Dairy Queen Grill & Chill?
Yes, customers can visit nearby spots like Ashwaubenon Library and Brown County Library, or enjoy outdoor activities at Lois Aubinger Park or Valley View Park close by.
What are some nearby stores near Dairy Queen Grill & Chill where I can shop before or after dining?
Nearby stores include Gmack Television & Appliances, Paulson Hardware, Play It Again Sports, and Roxys Rock Shop for gifts or outdoor gear.
Are there any fitness or recreational centers close to Dairy Queen Grill & Chill?
Yes, HonorBound Fitness is nearby for those interested in gym and sports activities.