I want to start by saying we truly love this place and their food, which is why today was so disappointing. We arrived shortly after opening, along with several other groups, and they were the only food stand not open yet. We waited for a while before anyone acknowledged us. When someone finally came out, he simply shook his head “no” and said 5–10 minutes.
After waiting over 20 minutes with no further communication, we decided to leave. During that entire time, I watched multiple groups walk up to order and be completely ignored. The employee (long black hair, unsure of his name) wouldn’t make eye contact, just shook his head and dismissed people without any explanation or apology. This continued for almost an hour total.
We understand delays happen, but the lack of basic communication and courtesy was extremely frustrating and unlike anything we’ve experienced here before.
HS
Hunter Stevens
Feb 25, 2026
5.0
Very nice service
BM
Brooke Maass
Feb 23, 2026
1.0
Refused to make a sandwhich! Kid behind the counter was just sitting on his phone drining a soda, while a random person not in uniform swept the floor. Was told that id have to wait till the other employee "got back" very unprofessional! Owner should really watch the cameras as employees arn not working!
MS
Maria Salas
Jan 31, 2026
1.0
Cook was grabbing his phone and headphones while preparing my sandwich, hygiene not what I expected from other times I have visited.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Bay Park Square?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service at this location as all delivery hours show closed.
Does Charleys Cheesesteaks offer a drive-through service?
No, the drive-through is not available at this location; it remains closed every day.
Can I place an order for pickup at Charleys Cheesesteaks in Bay Park Square?
Pickup service is not available as the pickup hours indicate the service is closed every day.
Is takeout available at Charleys Cheesesteaks?
No, takeout service is currently not available since the takeout hours show the location is closed all days.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 205 Bay Park Square, Green Bay, WI 54304, USA.
Are there other restaurants nearby where I can find different types of food?
Yes, nearby options include Subway for sandwiches, Maldonado's for Mexican cuisine, Rocky Rococo Pizza & Pasta, Gloria Jean's Coffees for coffee and cafe treats, and Nori Japan for Japanese food.
What shopping stores can I visit near Charleys Cheesesteaks?
Nearby, you can find several stores such as Cellairis Bay Park Square Mall for mobile phones, Piercing Pagoda for jewelry and accessories, Chacos and Foot Locker for shoes, Claire's and Journeys for clothing and accessories, and Sally Beauty for beauty products.
How can I plan my visit to Charleys Cheesesteaks using nearby places?
You can plan to visit Charleys Cheesesteaks after shopping at the Bay Park Square Mall stores or grab coffee beforehand at Gloria Jean's Coffees. Also, if you're arriving by phone or electronics services, Cellairis and I Repair Fix Baypark Square Mall are nearby for repairs or purchases.
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