Dunkin'

4.3
239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grand Chute, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
4295 W College Avenue, Grand Chute, WI
54914, United States

Hours

Reviews

4.3
239 reviews
5 stars
186
4 stars
12
3 stars
5
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude behavior and long wait times.

Food Quality

Customers generally enjoyed the food, particularly the donuts and drinks, but there were complaints about incorrect orders and food quality issues.

Cleanliness

The location is often described as clean and well-maintained, although some reviews mentioned unsanitary conditions and a need for better cleaning practices.

Atmosphere

The environment is frequently noted as pleasant and fun, with activities for kids and a good vibe, contributing to a positive customer experience.

Speed of Service

While many customers appreciated the fast service, others reported long wait times and issues with order accuracy.
  • SL
    Shelby Larson
    6 days ago
    5.0
    I come here every morning! The team is funny and amazing every time!
  • CC
    Chris
    Nov 15, 2025
    5.0
    Wonderful employees work here, thank you for everything.
  • FT
    Fawn Tingley
    Nov 12, 2025
    1.0
    Every worker here sounds miserable every time we come. Please check in on them or pay them more. It’s a bummer getting food when someone hates where they work. I’ve worked food service so I get it but they really aren’t trying at all, they all sound burnt out.
  • AA
    Amanda
    Nov 9, 2025
    1.0
    ⭐ 1 Star I’m a frequent Dunkin customer and the College Ave location consistently has the worst customer service. Every time I come here, I get attitude — at the drive-thru and at the counter. Today I ordered a large blueberry refresher with lemonade. They handed me the wrong drink, rolled their eyes when I politely corrected it, and told me to pull ahead without an apology. The staff openly ignored each other while remaking it, and the entire interaction was rude and unprofessional. This isn’t a one-off. On a previous visit, I ordered a drink they didn’t have and the employee snapped, “We clearly don’t have that. It’s not on the menu.” When I took a moment to choose something else, she said, “Are you going to hurry up and order?” For comparison, the Calumet location is fantastic — friendly, fast, and professional. So I know the issue here is not Dunkin as a whole, it’s this location. Management needs to address customer service and training immediately. Until then, I’ll be going to Calumet instead.
  • JA
    jason “Leviathan2dead2die” armbruster
    Oct 14, 2025
    1.0
    4 employees, every last one glared at me, and it took them 5 minutes to actually acknowledge me. Terrible service. You don't ignore people actually in your store, in favor of the drive through. You have drive through and counter positions for a reason. It's not even busy. Pretty unacceptable. Particularly for a new location. One of them finally acknowledged me, said it'd be ready in a few mins. The order was supposed to already be ready. It took 10 mins past the pick up time for the order. It was a box of donuts that we're already made they just weren't packed up .. I was being ignored that whole time in favor of the drive through. Of which there was 1 car when I walked in. So they started taking new drive through orders instead of readying mine which was paid for already. Seriously??? People need to be written up here. I'll take my business back over to Kwik trip or Starbucks if that's how you're going to treat people. Smdh unacceptable.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4295 W College Avenue, Grand Chute?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Grand Chute offer delivery and pickup options?

Yes, this location offers both delivery and curbside pickup services.