Buffalo Wild Wings

3.6
1867 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4601 W College Avenue, Grand Chute, WI
54914, United States

Hours

Reviews

3.6
1,867 reviews
5 stars
728
4 stars
443
3 stars
264
2 stars
128
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow and rude service, with long wait times for food and drinks, and staff being unresponsive or inattentive.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction and even food poisoning.

Inconsistent Experience

While some customers praised the service and food, many others expressed disappointment, indicating a lack of consistency in service and food quality.

Management Concerns

Several reviews mentioned issues with management, including staff being untrained or unmotivated, and a lack of oversight leading to poor customer experiences.
  • JG
    Jenny Gutsmiedl
    Jan 5, 2026
    1.0
    Went here on a weekday. 3-5 tables for 3 waitresses/1 bartender and I still couldn't get service. Tried again on a Saturday and this time 15ish tables for 5 waitstaff/1 bartender. Waitress didn't know anything about the menu or avaible booze at the bar. Took 10-15 mins to get1st round. Ordered 2nd round before food came out and finally got it after we were done eating and asking for boxes. The food is usually good but the service just kills the whole experience. I probably won't be trying BWW again...
  • VS
    Veronica Sanabria
    Jan 3, 2026
    3.0
    The bartender wasn't that nice. And the food has gotten a bit worse. But I think we came at a bad time
  • ES
    Eric Davidson, Sr.
    Dec 30, 2025
    5.0
    My adult kids love to come here. So I always purchased gift cards to give them for christmas and other special occasions
  • CC
    Christina
    Dec 23, 2025
    1.0
    We walked in and waited over 15 minutes to be seen. Also there was a group of guys that came in after us and they sat right behind us, so she ended up taking there orders and there drinks first after I had asked her that we were here first and she pointed 👉 her finger at me! Which she stated to say hold on! So rude I had NEVER had any server talk to me like that! So disrespectful we ended up leaving i will be calling the store tomorrow! This was my first time going to this location! And will be my last! Such a shame if nothing gets resolved i will be calling the upper management or the area coaches! Also she never apologized for the inconvenience
  • JJ
    Jason1234
    Dec 16, 2025
    1.0
    Beware and be warned!!! Ordered 30 wings two different days, both days came up with 25 wings. Also the bartender who also works as table server is always grumpy. She makes her own rules for getting how many sauces. Go to the other bdubs.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Grand Chute offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Grand Chute?

The restaurant is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.