Numerous customers reported slow and poor service, with long wait times for food and drinks, and staff being inattentive or unmotivated.
Food Quality
Many reviews highlighted issues with food quality, including cold or undercooked items, incorrect orders, and small portion sizes.
Positive Staff Experiences
Some customers praised individual staff members for their friendly and attentive service, indicating that there are capable employees despite overall service complaints.
Atmosphere Concerns
Several reviews mentioned a loud atmosphere and cleanliness issues, contributing to a less enjoyable dining experience.
Customer Disappointment
A significant number of customers expressed disappointment with their experiences, stating they would not return due to the combination of service and food quality issues.
EE
Elote
Oct 27, 2025
1.0
Service was slow and bad waited 15 minutes for a Tito’s lemonade only 2 other tables
Ordered nachos and waited 15 minutes for barely and toppings and non melted cheese
Had them remade and same thing no toppings and non melted cheese.
Waitress was training and thought that was an acceptable thing to show a server in training we regret not walking out earlier
MN
Mackenzie Nack
Oct 26, 2025
1.0
Food was freezing cold, service was terrible. Will not come back
JM
Jenn Much
Oct 26, 2025
1.0
WE GOT FOOD POISONING!
My husband and I drove two hours to meet some friends to celebrate their birthdays at this location yesterday (10/25). There was five people total in our party. We got to the restaurant at 6:30PM and ordered our food. The whole tables food came and then mine took an extra 10 minutes. I assumed it would arrive hot and fresh but it was dry like it had sat for a long time. Cheesecurds for two other people in our party were cold. We brushed it off at the time to focus on the two birthdays we were celebrating. Well, let me tell you that wasn't the only party we went to. The other was in the bathroom at 2AM! I got sick, my husband got sick, and so far that I know, one of our friends got sick. The common thing we all had was the ranch dip. My husband and I both had chicken dippers but he also had wings as did our friend. The only thing that overlaps is the sauce. We are not happy. The service was horrible and truthfully, the after effects was WORSE.
TY
tonky yaj
Oct 25, 2025
1.0
Horrible, ordered for pick up. Was told estimated ready time was in 20mins. Notification said food was ready. Got there and was told had to wait. Upon arrival was two people waiting already before me. After 25mins finally got food after another door dash guy waited an hour just for a piece of cake and nachos. Next time when you tell me my foods ready, give it to whne I arrive, don't make me waited again. Won't be coming to this location again.
TP
Trevor Prince
Oct 9, 2025
1.0
Last three time I've picked food up not a single employee out on floor and food is never correct plus they said my pick up will be ready at 9:40pm got there at 9:45pm stood there for 15 minutes realizing there still isnt a single employee on the floor or at the bar customers were talking and wondering the same thing. Got my food left drove around the back because that's the way out of there and all the employees standing there smoking. I get you need a smoke break but for real read the order make the damn order the way the order was ordered! Simple! All my receipts say what I ordered but all wrong! Thanks 😊
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Grand Chute offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Grand Chute?
The restaurant is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Grand Chute?
Buffalo Wild Wings is located at 4601 W College Avenue, Grand Chute, WI 54914, United States.
What categories does Buffalo Wild Wings fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
What is the phone number to contact Buffalo Wild Wings in Grand Chute?
You can reach Buffalo Wild Wings at +1 920-830-4169.
Are there any Italian restaurants near Buffalo Wild Wings in Grand Chute?
Yes, Fazoli's, an Italian fast food restaurant, is located nearby and could be a good option if you're looking for Italian cuisine.
Where can I find health and counseling services close to Buffalo Wild Wings?
Catalpa Health, a counseling and mental health facility and hospital, is located near Buffalo Wild Wings.
Are there any office supply or printing services near Buffalo Wild Wings in Grand Chute?
Yes, OfficeMax Tech and OfficeMax Print & Copy provide IT support, computer repair, and printing services nearby.
Can I rent a car near Buffalo Wild Wings in Grand Chute?
Enterprise Rent-A-Car and Enterprise Truck Rental, offering car, truck, and RV rentals, are nearby and serve the area around Buffalo Wild Wings.
Is there a hotel near Buffalo Wild Wings for visitors looking to stay overnight?
Yes, Candlewood Suites Appleton, which serves as a hotel and event venue, is located near Buffalo Wild Wings.