Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grafton Subway® Restaurant at 1264 Port Washington Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
207 reviews
5 stars
111
4 stars
44
3 stars
23
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness, with some customers reporting rude behavior and others praising helpful and polite service.
Coupon Issues
Frequent complaints about the refusal to accept coupons, leading to customer frustration and confusion.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others noted issues with portion sizes and freshness.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, highlighting it as one of the cleanest Subways they have visited.
Speed of Service
Generally positive feedback on the speed of service, with many customers noting quick and efficient service.
- NHNick HorschakSep 27, 20251.0Doesn’t accept coupons and there’s no point going to subway if you don’t have a coupon.
- MZMaia ZimmermanSep 12, 20252.0wasn’t open at 8:00 and nobody was there
- WOWilla OlsonSep 2, 20252.0This place is notorious for not letting you use the coupons that you get in the mail. We brought a coupon for a free 6” sub with the purchase of a foot long. The woman behind the counter told me that they did not accept those coupons but they would honor a buy one foot long get one free. When we got the register, the man told us we could not do the buy one foot long get one free, or the buy one foot long get a free 6”, we would have to use two subway coupons- one for a $6.99 foot long and a $3.99 6”. The man was incredibly rude about the entire situation when it was quite hard for us to follow what we could or could not use. Also, a kid pulled up on a bike the same time my family and I got out of our car. The kid came in, filled up a soda, and ran out. The man tried to get my mom to pay for the soda saying that the kid was our brother because we all happened to be blonde. We had clearly arrived in a vehicle separate to the kid on the bike and had absolutely zero interaction with him. I don’t understand why they would assume that he was with us and therefore we would pay for his stolen drink. The portions are also abysmal. We barely got any toppings and the sandwich looked like two pieces of white bread. My family joked it looked like the TikTok viral flattened subway without any of us needing to fall on it. The radio was blaring so loudly in the restaurant that we could barely hear ourselves think, let alone hear what they were saying behind the counter. It’s disappointing this Subway is so close and convenient but so difficult to order from.
- AKAndy KrickAug 16, 20252.0They should post a sign on the door that says NO COUPONS. I got to the cashier with my coupon and cash before being told "no coupons". New management, maybe? I've used coupons here in the past.
- RMRyan MooneyAug 9, 20252.0Before ordering, I asked if they take the coupon I had. The guy then got weird and mumbled some things, said no, and then was rude for no reason. That's cool if you don't accept the coupon, but no need to be rude after I ask if you honor it. Weird experience overall. The energy in there was also awkward. It felt like eveyone behind the counter was irritated and rushed when we were the only ones in there. Saukville Subway is much more pleasant. Better food as well.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 1264 Port Washington Rd, Suite A, Grafton, WI 53024, USA.
What are the operating hours of the Subway at 1264 Port Washington Rd?
This Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway offer delivery services?
Yes, the Subway at 1264 Port Washington Rd offers delivery services.
Can I dine in at this Subway location?
Yes, this Subway location serves dine-in customers.
Is catering available at this Subway restaurant?
Yes, catering services are available at this Subway location to meet your event needs.
What meals does Subway serve at this location?
This Subway serves breakfast, lunch, and dinner.
Where can I view the menu for the Subway at 1264 Port Washington Rd?
You can view the menu online at https://subway.com/en-us/restaurant/15789-0/menu/
What nearby places can I visit around the Subway on Port Washington Rd?
Nearby places include multiple Subway shops, Cost Cutters hair salons, Grafton Gamestop stores, and Crumbl Cookies dessert shops, providing a variety of dining, shopping, and beauty options.
Are there other sandwich restaurants near this Subway location?
Yes, there are several other Subway and Quiznos sandwich shops nearby where you can enjoy similar offerings.
What other amenities are close to the Subway at 1264 Port Washington Rd?
Nearby amenities include hair salons like Sport Clips Haircuts and Great Clips, eyewear services at Wisconsin Vision and Dr. Sara Falter, O.D., as well as coffee shops like Starbucks and various restaurants such as Noodles & Company and Charcoal Grill.