Jimmy John's

3.3
169 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6969 N Port Washington Rd, Glendale, WI
53217, United States

Hours

Reviews

3.3
169 reviews
5 stars
60
4 stars
37
3 stars
13
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including unprofessional behavior from staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and customization requests not being fulfilled.

Food Quality

While some customers enjoyed the sandwiches, there were complaints about declining quality, stale bread, and insufficient ingredients.

Delivery Issues

Numerous customers expressed frustration with delivery problems, including being outside delivery range and long wait times.
  • MB
    Michael Bailey
    3 days ago
    2.0
    Avoid the toasted subs at least be specific on not toasting it with your lettuce on as well. If you shouldn’t microwave lettuce or cucumbers, why toast them? Toast the bread, meats, cheese and probably shouldn’t toast the “fresh” produce.
  • KM
    Kevin Maslanka
    Dec 21, 2025
    1.0
    You’re lucky if someone is actually at the counter and if they are there’s a good chance they will mess it up even if you give them plain instructions such as “no oregano or cut it in half.” I’ve been coming here for probably 4 years now every time I pick up my significant other from the airport and only once they got my order right. Tonight I walked in and the register was completely unattended and you could hear them laughing and messing around in the back. It’s not hard to make sandwiches but tonight they decided to cut the “fresh meat” and just leave it out while they did “dishes.”
  • SB
    Scott Blank
    Nov 5, 2025
    2.0
    When the prices went up, the quality went down.
  • MR
    Mars R
    Sep 2, 2025
    1.0
    I live *4 minutes* away. I put my address in for delivery because I have a headache and wasn’t up for driving…and it says that I’m out of the range for delivery. I guess 4 minutes is too far.
  • CW
    Caden Weber
    Aug 18, 2025
    1.0
    This Jimmy John's is just freaky. Nothing fast about them and nothing good about them either. They blame the orderer for mistakes on their end, don't make orders for hours on end, and are generally terrible at everything they do. You folks have a lot of professional and personal growth necessary for a successful future. It's pretty sad that you hold yourselves to such an incredibly low standard.