Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,585 reviews
5 stars
460
4 stars
364
3 stars
276
2 stars
153
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, overcooked, or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in the bathrooms.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rude or unprofessional behavior.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with mobile orders, indicating a lack of attention to detail.
- SRSunset RidgeDec 26, 20251.0Drive thru took 45 mins
- CKChrissy KothDec 15, 20255.0The employees are so happy and friendly.. it was so busy when we went and every employee was happy and helping people out.
- ASAdam S.Dec 10, 20254.0My food is always fresh at this location. Never had a problem with my food. Some of you people complain too much, its fast food!
- AWAllen WeisingerDec 5, 20251.0Horrible service if I could give everything one start I would lay off the bud
- RHRobert HollowayNov 28, 20251.0Not like it used to be when Dave Thomas was alive
Frequently Asked Questions About Wendy's
Is Germantown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Germantown?
The Wendy's drive-thru in Germantown is open daily from 6:30 AM to midnight.
Does Wendy's Germantown serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is the Wendy's in Germantown currently open?
Yes, the Germantown Wendy's is open and committed to serving quality food every day.
What payment options are accepted at Wendy's Germantown?
Wendy's Germantown accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's Germantown food online?
Yes, you can order online via the Wendy's app or the website at https://order.wendys.com.
How do I contact Wendy's Germantown for questions or feedback?
You can call Wendy's Germantown directly at (262) 255-1315 or reach the Customer Care team via their Contact page or live chat.
Where can I find the menu and pricing for Wendy's Germantown?
Menu and pricing details are available on Wendy's menu website or mobile app after selecting the Germantown location.
Are there other fast food options near Wendy's Germantown?
Yes, nearby fast food places include Arby's, McDonald's, and Panda Express, offering diverse choices.
What real estate services are located near Wendy's in Germantown?
Several real estate agents and services are nearby, including Franny The Realtor, Brian Eggers Realtor, and Keller Williams.
What other amenities can I visit near Wendy's Germantown?
Nearby amenities include Eden Day Spa for relaxation and local gas stations like bp America and Mobil for refueling.