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Wendy's

3.3
(1586 reviews)
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Business Details

N96w17600 County Line Rd, Germantown, WI
53022, United States
(262) 255-1315
https://locations.wendys.com/united-states/wi/germantown/n96w17600-county-line-rd
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
N96w17600 County Line Rd, Germantown, WI
53022, United States

Hours

Reviews

3.3
1,586 reviews
5 stars
461
4 stars
365
3 stars
276
2 stars
153
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in the bathrooms.

Customer Service

While some employees were praised for their friendliness and helpfulness, many customers reported rude or unprofessional behavior from staff.

Order Accuracy

Numerous complaints were made regarding incorrect orders and missing items, indicating a lack of attention to detail.
  • CC
    Chris
    Feb 15, 2026
    5.0
    The food was good, I wish it was a bit warmer. Service was friendly and fast! The restaurant was very clean.
  • KP
    katie pickl
    Feb 2, 2026
    1.0
    Saturday Jan 31st 1:30 the chicken parmesan salad took 20 minutes to receive and then the dressing , croutons and plastic ware another 7 minutes, lettuce on bottom was old, wilted and turning brown . Salad , 2 medium sodas $14.00 Customers at only 2 tables and the person waiting for to go order left before receiving his full order..
  • SS
    Stephanie spears
    Jan 30, 2026
    4.0
    I went through the drive thru. The wait was a bit long but the food was fresh and hot!
  • SR
    Sunset Ridge
    Dec 26, 2025
    1.0
    Drive thru took 45 mins
  • CK
    Chrissy Koth
    Dec 15, 2025
    5.0
    The employees are so happy and friendly.. it was so busy when we went and every employee was happy and helping people out.
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Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Germantown?

The Wendy's drive-thru in Germantown is open daily from 6:30 AM to midnight.

Does Wendy's Germantown serve breakfast?

Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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