Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and food that appeared old or reheated.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.
Staff Attitude
Customer service experiences varied, with some staff being described as friendly and accommodating, while others were noted for being rude or unprofessional.
Order Accuracy
Multiple customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
RJ
Rack Junior
Nov 13, 2025
5.0
Mobile order fast. Hot fries and everything on point.
AG
Andres Gonzalez
Oct 30, 2025
1.0
Missed 3 milks, put cheese on my baconator and tried to give me a regular hamburger if I could leave 0 stars I would. Shame Disappointing fries were cold not the Wendy’s I know
JH
Jordan Hurtado
Oct 26, 2025
1.0
Wait time is horrendous. 25min wait in the drive is insane when we were 3rd from the speaker.
DK
Derrick K
Oct 25, 2025
1.0
Slowest service i have ever experienced with fast food. Waited literally over 30 minutes. Dirty kitchen visible through window. Didn't give me change. Lights were not on in the drive through or parking lot.
CT
cierra thornton
Oct 13, 2025
1.0
Inside is dirty. Sticky nasty floor. I got a salad that had moldy cheese. I threw up as soon as I saw it. Disgusting. Im so mad I spent 9 dollars on a moldy salad I couldn't even eat.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Germantown, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Germantown, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (262) 255-1315.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Germantown Wendy’s serve breakfast?
Yes, this Wendy’s location in Germantown, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Germantown?
The Wendy's drive-thru in Germantown is open daily from 6:30 AM to midnight.
Does Wendy's Germantown serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is the Wendy's in Germantown currently open?
Yes, the Germantown Wendy's is open and committed to serving quality food every day.
What payment options are accepted at Wendy's Germantown?
Wendy's Germantown accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's Germantown food online?
Yes, you can order online via the Wendy's app or the website at https://order.wendys.com.
How do I contact Wendy's Germantown for questions or feedback?
You can call Wendy's Germantown directly at (262) 255-1315 or reach the Customer Care team via their Contact page or live chat.
Where can I find the menu and pricing for Wendy's Germantown?
Menu and pricing details are available on Wendy's menu website or mobile app after selecting the Germantown location.
Are there other fast food options near Wendy's Germantown?
Yes, nearby fast food places include Arby's, McDonald's, and Panda Express, offering diverse choices.
What real estate services are located near Wendy's in Germantown?
Several real estate agents and services are nearby, including Franny The Realtor, Brian Eggers Realtor, and Keller Williams.
What other amenities can I visit near Wendy's Germantown?
Nearby amenities include Eden Day Spa for relaxation and local gas stations like bp America and Mobil for refueling.