Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,024 reviews
5 stars
233
4 stars
137
3 stars
163
2 stars
100
1 star
391
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and often unable to understand orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Food Quality
Several reviews mentioned issues with food quality, including cold items and unsatisfactory taste.
Management Issues
Complaints about management included lack of responsiveness to customer concerns and poor staff training.
- BLBoost Lee6 days ago1.0This place likes to upcharge you without you knowing
- RSRick S6 days ago1.0If you go after school or in evening, usually loaded with unattended teenagers. Very bad language and a lot of yelling and rambunctious behavior, they bring in outside food and trash entire rooms. Why does this location allow this. More than half the time I'm there is like this. A little scary if you are with small kids
- KHKayleigh HuntNov 1, 20251.0Awful customer service. Had a lady walk away from after I asked a question. The people in the drive thru before were less than helpful. For the price yall have on the second rate food, the lack of customer service makes it fully not worth my time or energy.
- WWWillkayOct 23, 20251.0Food is ok, but the service is terrible and they are unbelievably rude
- TGTim GliddenOct 16, 20251.0Ordered with the app. Get to the reasturaunt and they didn't have the order. Didn't understand English. Were very rude. I would avoid this place like the plague.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 12:00 AM, including options such as curbside pickup, same-day delivery, and no-contact delivery.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight (12:00 AM).
Can I order food through a mobile app from this McDonald's?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
Where is this McDonald's located?
It is located at N112w15936 Mequon Road, Germantown, WI 53022, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Germantown Vapor (vape and tobacco shop), Subway (sandwich shop), Bellator Academy of Irish Dance, and Domino's Pizza.
Is there a grocery store near McDonald's for convenient shopping?
Yes, Sendik's Food Market, a grocery store and supermarket, is located nearby for your shopping needs.
Are there fitness or recreational facilities close to this McDonald's?
Yes, Germantown Fitness and Preferred Fitness gyms are nearby, offering great options for staying active before or after your meal.