Mad Chicken started out of our love for good food and lack of real unprocessed ingredients in the food industry nowadays. Being born into the Egyptian culture, food was the main thing that brought our family and friends together, and we wanted to bring that passion and home feel for our customers as well.
Fried food doesn’t always mean junk food when you use fresh, real, natural ingredients, and this is what our customers love about us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.