Jimmy John's

3.3
179 reviews

About

Sandwich Restaurant

Location

Jimmy John's
N112 W16268 Mequon Rd, Germantown, WI
53022, United States

Hours

Reviews

3.3
179 reviews
5 stars
64
4 stars
37
3 stars
15
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food delivery, contradicting the 'freaky fast' slogan.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing ingredients.

Customer Service

Several customers experienced poor customer service, including rude staff and unhelpful management.

Food Quality

Feedback indicated a decline in food quality, with complaints about stale bread and poorly made sandwiches.

Cleanliness

Some customers noted unsanitary conditions and unprofessional behavior from staff.
  • MM
    Maureen Meer
    Dec 20, 2025
    2.0
    You should let us know if it is not your delivery. I ordered a toasted sub and by the time I got it the bun was so hard I could not eat it! I would have ordered a regular sub if I new it was going to be Uber with one other stop!! Not happy at all
  • CC
    Carla's Creations
    Dec 10, 2025
    3.0
    Brown avocado spread, ordered a turkey lulu didn't add tomatoes. Sub was overly sloppy.
  • SD
    Shot By DH
    Nov 4, 2025
    2.0
    Driver was upset that I didn’t give him a tip. Ordered online and I used a gift card and didn’t have enough for a tip. He pulls up gets out the car and hands me a receipt asking if I wanted to leave a tip. If I wanted to leave a tip I would have on the website lmao . Driver tried to drive intimidate me and failed .
  • JS
    Jesse Schubert
    Aug 11, 2025
    5.0
    Freaky Fast. Pre-order on line and pickup it is even freakier faster! And their sub sammiches are Freaky good too!
  • JW
    Jeremy Witt
    Mar 15, 2019
    5.0
    Soooooo good!