Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.1
1,655 reviews
5 stars
474
4 stars
324
3 stars
236
2 stars
153
1 star
468
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times to be seated and for food to arrive, often with little to no acknowledgment from staff.
Food Quality
Many reviews mentioned cold, poorly prepared food, including dry wings and incorrect orders, leading to dissatisfaction with the dining experience.
Staffing Problems
The location appears to be chronically understaffed, resulting in overwhelmed employees and poor customer service.
Management Concerns
Customers expressed frustration with unresponsive management and a lack of accountability, particularly regarding order issues and overall service.
- SSsandra1 day ago4.0Service was great. Decent prices. Lots of sports games on multiple tvs to watch while you eat. Wings were ok, the tenders were better, juicier. Everyone here was very friendly. We went on a Saturday around 6pm, there weren't many people dining at the time. Food took a while to come out.
- APAmanda Prill1 day ago1.0Terrible!!! Cold food, waited over an hour for food. My chicken was so tough & chewy! My moms burger was burnt, her baccon was jerky! I don't know what is going on with this place, but it's bad. If I could give zero stars I would. Waiter was cool though.
- BHBo Hickman2 days ago1.0Just left. Ordered online and my order should have been done at 4:10 but when I got here no one was at the front except multiple customers. After waiting for a bit, I informed a server of all the people in the pick up area. She said she would let someone know. After waiting again I let the bartender know. The bartender asked my name on the order and went to the back. The server finally came and said they are backed up so orders are being bagged now. After waiting an additional 15 minutes some girl came to the front getting everyone's name. Then 10 minutes later orders started coming out. I know I put my order in an hour previously so I mentioned it to the girl again. She went to the back and came back with others food twice. I asked someone leaving what her pick up time was she said 4:39. When I turned around the girl went to the pick up warmer and grabbed a bag then handed it to me. The bag was there the WHOLE TIME!!!! The food was cold because it was in the warmer with the door open for over an hour!!! The manager would not even come out to give me a refund. By this time girl behind the counter had an attitude and was digging in her nose with her dry face and too much gloss on her lips. I will never place an order with this location ever again!!! I'm calling Corporate Monday morning. It is 5:40pm and I'm pissed.
- BBBeccaJan 4, 20261.0DO NOT ORDER FROM THIS BUFFALO WILD WINGS. I am sick of getting rude service and missing items. The managers seem truly sincere and apologetic and I feel so sorry for them for dealing with the lackluster, careless, and inept staff. Unfortunately, kind words and a sweet tone are not enough.
- CSCecelia SchlieppJan 3, 20261.0Waiting for service took an unreasonable amount of time, and the order was also an obnoxious wait with fewer than 20 customers in BWW. After watching people wait almost an hour for their to-go orders; I know I would never order to-go from this restaurant. The restrooms and floors were unsanitary. The menu description/photos were not what was presented. We wanted to tell the guests that we're standing in the cold lobby, waiting for attention, to leave.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Germantown, WI specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 choices of sauces and seasonings.
Where is Buffalo Wild Wings located in Germantown?
It is located at N96 W17802 County Line Road, Germantown, WI 53022, USA.
What are the regular operating hours for Buffalo Wild Wings in Germantown?
Buffalo Wild Wings is open Monday through Saturday from 11:00 AM to midnight and Sunday from 11:00 AM to 11:00 PM.
Is Buffalo Wild Wings in Germantown open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 11:00 PM.
What kind of establishment is Buffalo Wild Wings in Germantown classified as?
It is a restaurant specializing in chicken wings and also serves as a sports bar and takeout restaurant.
How can I contact Buffalo Wild Wings in Germantown?
You can call them at +1 262-251-1780.
Are there any clothing stores near Buffalo Wild Wings in Germantown?
Yes, nearby clothing stores include Maurices and rue21, which customers can visit for apparel shopping before or after dining.
What lodging options are available near Buffalo Wild Wings in Germantown?
Super 8 by Wyndham Germantown/Milwaukee is a nearby hotel where guests can stay while visiting the area.
Are there other food establishments near Buffalo Wild Wings in Germantown?
Yes, nearby options include Burger King and Jimmy John's for different dining experiences.
Can Buffalo Wild Wings customers find additional retail stores nearby for convenience?
Yes, customers can visit nearby retail stores such as Dollar Tree, T.J. Maxx, Hobby Lobby, and Michaels for shopping needs.