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Arby's

3.8
(1190 reviews)
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Business Details

N96w17650 County Line Rd, Germantown, WI
53022, United States
(262) 255-7442
http://www.arbys.com/locations/us/wi/germantown/n96w17650-county-line-rd/store-5562
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
N96w17650 County Line Rd, Germantown, WI
53022, United States

Hours

Reviews

3.8
1,190 reviews
5 stars
509
4 stars
306
3 stars
167
2 stars
70
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the quality and quantity of food, including undercooked or overcooked items, and sandwiches lacking sufficient meat.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness and Environment

Some customers noted cleanliness and friendly service, while others reported unsanitary conditions and inappropriate staff behavior.

Inconsistent Experience

Customers experienced a wide range of satisfaction levels, with some praising the food and service while others expressed disappointment and vowed not to return.
  • JC
    Jennifer Christensen
    3 days ago
    5.0
    Order food in the drive thru order was correct food was decent & prepared quickly
  • IC
    Izabella Coburn
    5 days ago
    4.0
    Line was a little long but moved at a decent pace. Food was perfect
  • AW
    andrew williams
    Feb 26, 2026
    5.0
    Everything was up to the best standard for a fast food restaurant including speed and quality of the food.
  • GS
    German Auto Services
    Feb 2, 2026
    2.0
    Over cooked frys, for a place that screams "We have the meat" on their commercials they sure dont back that up. Hardly any meat on the sandwich I had and big chunk of I don't know what on it, fat or gristle maybe. Not a good experience here. Staff was nice though.
  • TN
    Taylor Nicole
    Jan 31, 2026
    1.0
    Was craving this place so bad. I will say the fries came out fresh, but what the hell where’s the meat on my sandwich when I ordered a double? I’d hate to see the regular one. Really disappointed in the quality of there sandwich’s I guess that’s what you get now for eating at a fast food place.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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