Arby's

3.8
1185 reviews
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Business Details

N96w17650 County Line Rd, Germantown, WI
53022, United States
(262) 255-7442
http://www.arbys.com/locations/us/wi/germantown/n96w17650-county-line-rd/store-5562
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
N96w17650 County Line Rd, Germantown, WI
53022, United States

Hours

Reviews

3.8
1,185 reviews
5 stars
507
4 stars
305
3 stars
168
2 stars
68
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

There were numerous complaints about poor customer service, including rude staff, incorrect orders, and lack of acknowledgment.

Cleanliness

Some reviews noted cleanliness and hygiene issues, particularly regarding food handling and the overall environment.

Service Speed

Several customers experienced long wait times in the drive-thru and at the counter, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • ES
    Erik Saynisch
    Jan 3, 2026
    2.0
    Sandwiches were overpriced and didn't have much meat. Drive thru worker asked about " rounding up" for some charity or something and I said no but they rounded up anyway.
  • LA
    lisa anfinson
    Dec 28, 2025
    5.0
    Good food
  • JE
    Jonathan Engel
    Dec 19, 2025
    1.0
    Slow service every time I come here. Always need to wait extra time as they never have enough food available of any popular dishes. They barter with you to make you wait for the thing you actually and then forget that you are waiting and help customer in the line. No prioritization. Consider drive thru for faster service.
  • JK
    Joyce K
    Dec 19, 2025
    5.0
    French dip n fries, yum!
  • SP
    Sydney Pfannes
    Dec 3, 2025
    5.0
    Love Delisha !!!!!!
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