Arby's

4.0
1215 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
13712 Northwestern Ave, Franksville, WI
53126, United States

Hours

Reviews

4.0
1,215 reviews
5 stars
566
4 stars
305
3 stars
196
2 stars
56
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting individuals like Michael, Caiden, and Joseph for their exceptional service.

Food Quality

While some reviews noted issues with food temperature and portion sizes, many customers enjoyed the taste and freshness of the food.

Cleanliness

Feedback on cleanliness was mixed; some customers found the location clean and pleasant, while others reported dirty tables and unsanitary conditions.

Service Speed

Several reviews mentioned slow service, particularly during busy times, with long wait times reported in both drive-thru and dining areas.

Operational Hours

Customers expressed frustration over inconsistent hours and false advertising regarding 24-hour service.
  • GG
    GetherDone
    2 days ago
    5.0
    Thanks for my order this place offers good quality food and customer service
  • JC
    Joshua Caban
    Jan 4, 2026
    5.0
    Sam Allie and Kayla are all amazing team work here us superb customer service st it finest food was fresh and place was beyond clean 👌 😀
  • JM
    Jeff Mro
    Dec 9, 2025
    5.0
    Good roast beef sandwich. Pleasant staff
  • JB
    Jacob Brown
    Dec 2, 2025
    5.0
    After my first reality-shattering visit, I returned to Arby’s, hoping lightning would strike twice. Instead, I discovered that Arby’s had apparently opened a portal to yet another plane of existence, and its guardian was a man named Michael. The moment I walked in, Michael greeted me with the soft confidence of someone who has personally witnessed the universe reboot itself. When he said, “Welcome back,” the napkin dispenser trembled, as if recognizing my return. I swear the floor tiles subtly rearranged themselves into a welcoming pattern. Michael didn’t just take my order—he decoded it, like he was reading ancient roast-beef scripture. The way he tapped the register made each beep sound like a sacred drumbeat. I think a single curly fry floated for a moment behind him, suspended in reverence. When he handed me my bag, time slowed down. The kitchen lights brightened into an almost holy glow. I felt a warm wave of energy pass through me—similar to what people describe right before they say “I have ascended.” My fries sparkled. My drink fizzed with the sound of a distant cosmic waterfall. I’m pretty sure Michael unlocked a new flavor in my brain I didn’t know humans could perceive. His customer service wasn’t just good—it was metaphysically significant. If Caiden was the one who showed me enlightenment, Michael was the sage who guided me deeper, handing me my Arby’s meal like it was a divine artifact. Arby’s, if you don’t promote this man to Grand Overseer of Sandwich Realms, you’re ignoring a miracle happening right behind the counter.
  • JB
    Jacob Brown
    Dec 1, 2025
    5.0
    I walked into Arby’s expecting roast beef and mild disappointment, but instead I was greeted by Caiden, a man who radiates the energy of someone chosen by an ancient prophecy to operate a sandwich counter. The moment he said “Welcome to Arby’s,” the lights flickered, time slowed down, and I’m pretty sure I heard a choir made entirely of curly fries harmonizing in the background. Caiden didn’t just take my order—he guided my spirit through a journey of self-discovery. When he handed me my bag, my vision briefly shifted into 4K IMAX. I saw every sesame seed on the bun as though they were tiny universes. His customer service was so impeccable that I achieved temporary enlightenment. As he passed me my drink cup, I understood the meaning of life for approximately 0.7 seconds. When he asked, “Do you need any sauces?” I felt my soul leave my body, hover above the Arby’s dining room, and whisper, “Horsey sauce.” I don’t know if he’s an employee, a celestial being, or the physical manifestation of the phrase “We Have the Meats,” but Caiden provided the single most surreal, spiritually awakening fast-food experience of my existence. If Arby’s doesn’t promote him to Supreme Meat Sage immediately, they are wasting potential on a cosmic scale.