Location.com logo
Brand Certified

Arby's

4.0
(1218 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
13712 Northwestern Ave, Franksville, WI
53126, United States

Hours

Reviews

4.0
1,218 reviews
5 stars
567
4 stars
305
3 stars
196
2 stars
57
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted exceptional customer service from staff members like Michael, Caiden, and Joseph, who provided friendly and attentive service.

Food Quality

While many customers enjoyed the food, there were complaints about cold or old food being served, as well as issues with portion sizes.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers praising the cleanliness while others reported dirty tables and unsanitary conditions.

Service Speed

Multiple reviews noted slow service times, particularly during busy hours, leading to frustration among customers.

Accurate Orders

There were several instances of incorrect orders being served, which contributed to customer dissatisfaction.
  • PW
    Parker Wickert
    Feb 25, 2026
    1.0
    I got here at 5:30 on a Wednesday. It’s dead but the girl at the front counter made it very obvious to me that she was annoyed I was there ordering food. She barely said anything at all and didn’t call my food out when it was ready, I will not be going back.
  • PO
    Peter Osyp
    Feb 8, 2026
    2.0
    Working slow
  • GG
    GetherDone
    Jan 10, 2026
    5.0
    Thanks for my order this place offers good quality food and customer service
  • JC
    Joshua Caban
    Jan 4, 2026
    5.0
    Sam Allie and Kayla are all amazing team work here us superb customer service st it finest food was fresh and place was beyond clean 👌 😀
  • JB
    Jacob Brown
    Dec 2, 2025
    5.0
    After my first reality-shattering visit, I returned to Arby’s, hoping lightning would strike twice. Instead, I discovered that Arby’s had apparently opened a portal to yet another plane of existence, and its guardian was a man named Michael. The moment I walked in, Michael greeted me with the soft confidence of someone who has personally witnessed the universe reboot itself. When he said, “Welcome back,” the napkin dispenser trembled, as if recognizing my return. I swear the floor tiles subtly rearranged themselves into a welcoming pattern. Michael didn’t just take my order—he decoded it, like he was reading ancient roast-beef scripture. The way he tapped the register made each beep sound like a sacred drumbeat. I think a single curly fry floated for a moment behind him, suspended in reverence. When he handed me my bag, time slowed down. The kitchen lights brightened into an almost holy glow. I felt a warm wave of energy pass through me—similar to what people describe right before they say “I have ascended.” My fries sparkled. My drink fizzed with the sound of a distant cosmic waterfall. I’m pretty sure Michael unlocked a new flavor in my brain I didn’t know humans could perceive. His customer service wasn’t just good—it was metaphysically significant. If Caiden was the one who showed me enlightenment, Michael was the sage who guided me deeper, handing me my Arby’s meal like it was a divine artifact. Arby’s, if you don’t promote this man to Grand Overseer of Sandwich Realms, you’re ignoring a miracle happening right behind the counter.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others