Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
972 reviews
5 stars
384
4 stars
254
3 stars
166
2 stars
58
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their excellent service.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including wrong items and missing components, leading to customer disappointment.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and well-prepared meals, others reported cold or poorly made items.
Cleanliness
The establishment was often noted for its cleanliness, although some reviews mentioned dirty conditions at times.
Speed of Service
Several customers expressed frustration with slow service, particularly in the drive-thru, impacting their overall experience.
- DDDaniellovesdogs22Jan 5, 20261.0Rude service from management for no reason whatsoever especially the GM! 🙄🫠😡😡
- J9Juggalo 9909Dec 31, 20251.0Got food, thought I was charged wrong. Possibly $10 - $15 dollars over. Called to ask for pricing first just to check. Called back because it wasn't making sense so I was going to ask and see if I was charged wrong. First lady was rude. And the manager (Patricia) who I spoke to threatened to call the police on my number. Because I called. Because I thought I was overcharged. I didn't even get to tell her that though because she HUNG UP. I will be calling corporate in the morning. Answering questions is literally APART OF YOUR JOB. And THREATENING customers who did nothing wrong is NOT okay. For Patricia's sake I hope we weren't overcharged.
- SJSlim jimDec 30, 20255.0Excellent customer service especially the lil old cashier lady who's always there when I come to eat ❣️ definitely recommend
- IPIman PamporiDec 26, 20251.0Very disappointed. The chicken burger I received had a half-eaten patty. Not what I expected at all.
- RCR CDec 22, 20255.0Las Damas que dan servico al Cliente al pedir son amables rápidas y estan bien ordenado el turno delas 2pm👏🏽👏. Servicio rápido y Bien cocinadolos alimentos.. e l lugar se vio limpio ambiente familiar, niños en familiar .👏🏽👏🏽 Ya los niños estaban desinquietos😁🥰 podría decir que el lugar tenia Bastante personas sentadas comiendo..
Frequently Asked Questions About Wendy's
Is Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Franklin, WI?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (00:00).
Where is Wendy's located in Franklin, WI?
Wendy's is located at 6715 S. 27th St., Franklin, WI 53132, USA.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's in Franklin serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment options does Wendy's in Franklin accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Franklin offer dine-in, drive-thru, and delivery services?
Yes, this location offers dine-in, drive-thru, and delivery where available.
Is Wendy's in Franklin currently hiring?
To check hiring status, visit https://wendys-careers.com/job-search/ and search for Franklin, WI for any open positions.
Where can customers find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on the menu website and mobile app, or in-restaurant on a nutrition information poster.
What nearby places can I visit around Wendy's Franklin location?
Nearby places include Tires Plus for auto repair, Hobby Lobby for arts and crafts supplies, and Walmart Franklin for a variety of shopping needs.
How can nearby transit or locations help customers visiting Wendy's?
Customers can plan to visit nearby establishments such as Dave's Auto Glass, Firestone Complete Auto Care, or AT&T stores before or after dining at Wendy's, making it convenient for errands and meals in one trip.
Are there other fast food options near Wendy's Franklin?
Yes, nearby fast food options include Jimmy John's and Subway, offering variety for customers in the area.