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Wendy's

3.8
(973 reviews)
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Business Details

6715 S. 27th St., Franklin, WI
53132, United States
(414) 761-3738
https://locations.wendys.com/united-states/wi/franklin/6715-s-27th-st
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6715 S. 27th St., Franklin, WI
53132, United States

Hours

Reviews

3.8
973 reviews
5 stars
385
4 stars
254
3 stars
166
2 stars
58
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude management and slow service.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or incorrect orders.

Cleanliness

Generally clean establishment, but some reviews mentioned dirty dining areas and unsanitary conditions.

Speed of Service

Service speed is a common complaint, particularly in the drive-thru, with many customers noting long wait times.
  • NB
    NOT YOUR BUSINESS
    Jan 20, 2026
    1.0
    I swear I just seen the employee grabbing the food out of the fridge with her bare hands 🤮🤮🤮🤮 and she wash watching me if im looking at her or not I couldn’t take a picture of her because she di it too fast
  • OR
    Osama Rabba
    Jan 18, 2026
    1.0
    Very slow!!!!!!!
  • DD
    Daniellovesdogs22
    Jan 5, 2026
    1.0
    Rude service from management for no reason whatsoever especially the GM! 🙄🫠😡😡
  • J9
    Juggalo 9909
    Dec 31, 2025
    1.0
    Got food, thought I was charged wrong. Possibly $10 - $15 dollars over. Called to ask for pricing first just to check. Called back because it wasn't making sense so I was going to ask and see if I was charged wrong. First lady was rude. And the manager (Patricia) who I spoke to threatened to call the police on my number. Because I called. Because I thought I was overcharged. I didn't even get to tell her that though because she HUNG UP. I will be calling corporate in the morning. Answering questions is literally APART OF YOUR JOB. And THREATENING customers who did nothing wrong is NOT okay. For Patricia's sake I hope we weren't overcharged.
  • SJ
    Slim jim
    Dec 30, 2025
    5.0
    Excellent customer service especially the lil old cashier lady who's always there when I come to eat ❣️ definitely recommend
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Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Franklin, WI?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (00:00).

Where is Wendy's located in Franklin, WI?

Wendy's is located at 6715 S. 27th St., Franklin, WI 53132, USA.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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