Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
962 reviews
5 stars
379
4 stars
253
3 stars
166
2 stars
58
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Armando and Joanne.
Order Accuracy
Several reviews noted issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or improperly prepared items.
Cleanliness
The establishment was generally reported as clean, although some customers noted issues with the dining area and food preparation areas.
Speed of Service
Customers frequently mentioned slow service, especially in the drive-thru, with some experiencing long wait times.
- AHA HOct 19, 20255.0I like the night workers there. Always look forward to seeing them everytime I order. ^_^ . Chilling cheese fries are delishhhh
- ARAngie RahmounOct 14, 20255.0There is a kind young gentleman that Waits on me most of the time when I come here his name is Armando. He always goes out of his way to make sure that my order is correct he's very cordial and smiling 😃
- MCMarsha ConnetOct 13, 20254.0Very good food.
- DSDrea StrawOct 8, 20255.0The staff at this wendys have the best customer service they are so nice that deserve a shout out!!!
- LWLatavia WhiteheadAug 31, 20251.0So I thought this location was open later but turns out they close at midnight. I got off work late and had to grab my daughter and I a last minute dinner. I felt bad about showing up 15 minutes before close but that feeling a quickly went away. I asked for a classic asiago chicken sandwich and got spicy. I asked for no ice in the drinks and got ice in the drinks. I asked for extra ranch on my sandwich but got a dry sandwich. I understand I showed up kind of late, but that's not excuse to get the order wrong. Especially because I was the only car there. If she was confused about what we ordered, then she should have asked instead of just giving us whatever she wanted. It's clear she didn't listen to the order at all. Very disapponting
Frequently Asked Questions About Wendy's
Is Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Franklin, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Franklin, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (414) 761-3738.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Wendy’s serve breakfast?
Yes, this Wendy’s location in Franklin, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Franklin, WI?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (00:00).
Where is Wendy's located in Franklin, WI?
Wendy's is located at 6715 S. 27th St., Franklin, WI 53132, USA.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's in Franklin serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment options does Wendy's in Franklin accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Franklin offer dine-in, drive-thru, and delivery services?
Yes, this location offers dine-in, drive-thru, and delivery where available.
Is Wendy's in Franklin currently hiring?
To check hiring status, visit https://wendys-careers.com/job-search/ and search for Franklin, WI for any open positions.
Where can customers find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on the menu website and mobile app, or in-restaurant on a nutrition information poster.
What nearby places can I visit around Wendy's Franklin location?
Nearby places include Tires Plus for auto repair, Hobby Lobby for arts and crafts supplies, and Walmart Franklin for a variety of shopping needs.
How can nearby transit or locations help customers visiting Wendy's?
Customers can plan to visit nearby establishments such as Dave's Auto Glass, Firestone Complete Auto Care, or AT&T stores before or after dining at Wendy's, making it convenient for errands and meals in one trip.
Are there other fast food options near Wendy's Franklin?
Yes, nearby fast food options include Jimmy John's and Subway, offering variety for customers in the area.