McDonald's

3.2
981 reviews
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Business Details

7501 W Rawson Ave, Franklin, WI
53132, United States
(414) 219-0101
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7501 W Rawson Ave, Franklin, WI
53132, United States

Hours

Reviews

3.2
981 reviews
5 stars
304
4 stars
172
3 stars
174
2 stars
104
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned subpar food quality, including cold fries, incorrect items, and poorly prepared burgers.

Customer Service

Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with complaints about the cleanliness of the dining area and food preparation areas.

Pricing Concerns

Customers noted higher prices compared to other locations and expressed dissatisfaction with perceived price gouging.
  • CT
    Carol Tessmer
    6 days ago
    1.0
    McDonald’s in Franklin Wi on Rawson and 76th street has to be the worst Mcds in the county! The food (especially fries) through the drive thru is Always COLD! (I believe the phrase “it’s not old until it’s sold” is this locations motto!). Portion sizes are minimal at best, (today’s large fry was the same size as my small offering) and you must rebuild your burger and add condiments as it was slopped together, dry and wrapped poorly. The 4 piece nuggets were so cold I bet they were well over an hour old! (And note, I went through the drive thru at about 12:30 pm and no one was there! Others must feel as I do!!!) The staff are usually so sullen you can tell they hate their jobs. The only reason I frequent this location is an elderly lady I visit loves Mcds. Next time she wants a shake and fries I’m driving to Hales Corners where they care and do their jobs with pride. If you enjoy McDonalds, don’t stop in Franklin!! I’m done with this location!
  • NR
    nathan roundhouse
    Dec 30, 2025
    1.0
    Always takes forever and they never know what they doin
  • RB
    Robert Bahr
    Dec 27, 2025
    3.0
    What can you say it's McDonald's
  • BB
    Brett
    Dec 20, 2025
    1.0
    This might be one of the absolute worst managed McDonald’s I’ve ever encountered. I have been here a handful of times and every single time, they have managed to forget food items that were part of my order. The food quality also seems to somehow be subpar compared to other McDonald’s too. If you can avoid this location, I’d recommend you do so.
  • VM
    Viviana Montana
    Dec 19, 2025
    3.0
    The service is fast, and most of the time the staff are friendly, but it’s kind of hit or miss. Some days I get incredible service, and other days it’s not as good. I’ve also noticed the prices are a bit higher compared to places in Greenfield or Milwaukee.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Franklin, WI?

McDonald's in Franklin, WI is open daily from 6:00 AM to 11:00 PM.

When is the dine-in service available at this McDonald's?

Dine-in service is available every day from 7:00 AM to 11:00 PM.