Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and burgers being unsatisfactory.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with higher prices compared to other locations and issues with incorrect charges.
Cleanliness
Multiple reviews highlighted the dirty conditions of the restaurant, including the lobby and drink stations.
SB
S B
2 days ago
3.0
The fries were not fresh.
LW
Laura Wiedel
Feb 7, 2026
2.0
If you can go to a different location, you should. This place is a mess. My burger was literally not wrapped, just sliding around getting grease and cheese everywhere. I wanted to add a picture of it but apparently that is now allowed.
CW
Clarisa Walcheske
Jan 25, 2026
1.0
Every time I go to this location they always leave stuff out of my order. Today I had to go back twice because they cannot get their shit together. Still waiting for the refund on my double cheese burger… also not a single apology. Just rude, inconsistent service. Do better.
CT
Carol Tessmer
Jan 6, 2026
1.0
McDonald’s in Franklin Wi on Rawson and 76th street has to be the worst Mcds in the county!
The food (especially fries) through the drive thru is Always COLD! (I believe the phrase “it’s not old until it’s sold” is this locations motto!). Portion sizes are minimal at best, (today’s large fry was the same size as my small offering) and you must rebuild your burger and add condiments as it was slopped together, dry and wrapped poorly. The 4 piece nuggets were so cold I bet they were well over an hour old!
(And note, I went through the drive thru at about 12:30 pm and no one was there! Others must feel as I do!!!)
The staff are usually so sullen you can tell they hate their jobs.
The only reason I frequent this location is an elderly lady I visit loves Mcds. Next time she wants a shake and fries I’m driving to Hales Corners where they care and do their jobs with pride.
If you enjoy McDonalds, don’t stop in Franklin!!
I’m done with this location!
NR
nathan roundhouse
Dec 30, 2025
1.0
Always takes forever and they never know what they doin
What are the regular operating hours for McDonald's in Franklin, WI?
McDonald's in Franklin, WI is open daily from 6:00 AM to 11:00 PM.
When is the dine-in service available at this McDonald's?
Dine-in service is available every day from 7:00 AM to 11:00 PM.
What are the drive-thru hours for McDonald's at 7501 W Rawson Ave?
The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer delivery and curbside pickup?
Yes, it offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's online or through an app?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play.
Are there any nearby ATMs close to McDonald's at 7501 W Rawson Ave?
Yes, nearby ATMs include The Exchange Network, BMO ATM, BMO Harris Bank ATM, and LibertyX Bitcoin ATM, which can be convenient for customers needing cash before their visit.
What nearby medical facilities are close to this McDonald's location?
Nearby medical facilities include Labcorp, Rawson Dental, Wisconsin Cancer Care Associates, Franklin Pediatrics, and Franklin Cardiac Center, useful for customers seeking healthcare services before or after dining.
Are there any other dining options near this McDonald's?
Yes, Billy Sims BBQ, a barbecue restaurant, is located nearby, offering customers an alternative or additional dining experience.
Does this McDonald's have amenities like WiFi or mobile ordering?
Yes, this McDonald's location offers WiFi, mobile ordering, McDelivery, mobile offers, drive-thru, and gift cards.
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