Dairy Queen Grill & Chill

Reviews

• AA

  Anthony

  1 day ago
  3.0
  Staff is very rude, its the same characters every time. They treat you as if you're a burden and bothering them. Very rushy at the window even when it's slow and just overall negative people work here. Food is typically good, they barely put enough toppings even when you're paying extra. Overall 3/5.
• TW

  Tom Weigand

  5 days ago
  1.0
  I was excited to have this pop up in our neighborhood. I have given this location several chances. However each time I went here with my daughter the staff was more rude than the previous time. I have waited in front of of the register and had the workers just stare at me. No Hello’s or smiles or greeting of any kind. Just a blank expression, awkwardly staring until I continued with my order. They act as if you are a burden. This was not a one time thing. My daughter now asks to go to DQ and I drive miles into another town to avoid the rude workers in Franklin.
• AM

  Angela Martinez

  Nov 15, 2025
  1.0
  Customer service is severely lacking
• BW

  Brianne Wojo

  Oct 30, 2025
  5.0
  best Dairy Queen in the area! Staff is friendly and the food is always hot
• VT

  Vince Tripi

  Oct 6, 2025
  2.0
  We ordered two large blizzard treats, I paid cash and the clerk (young lady) handed me back the wrong change. She rounded up in her favor. I have noted this several other times. I'm done with this location. They have a tip jar on the counter, I had planned on tossing the coins into the box, but not after I was short charged. I thought about complaining, but then thought better not to complain because she was making my blizzard in the back , and I didn't want any retaliation in my food. Next stop is Culver's or Kopps. Too bad; I had high hopes when DQ opened so close to Home.

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