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Dairy Queen Grill & Chill

3.9
(101 reviews)
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Business Details

7730 S Lovers Lane Rd, Franklin, WI
53132-2289, United States
(414) 235-3001
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7730 S Lovers Lane Rd, Franklin, WI
53132-2289, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.9
101 reviews
5 stars
62
4 stars
8
3 stars
6
2 stars
5
1 star
20
  • MM
    Molly
    Apr 13, 2026
    3.0
    We went an hour before closing so perhaps not at the best time. Our blizzards were melty and the inclusions were not mixed in, just thrown on top.
  • SA
    Soha Abdallah
    Apr 11, 2026
    1.0
    I recently purchased a vanilla cone and a Reese’s Blizzard, and both items were not up to standard. The ice cream in both had a noticeably bitter taste, which made them inedible. Additionally, the Blizzard was partially melted and not prepared as expected. Due to the taste and quality, I ended up throwing both items away. After looking into possible causes, I became concerned that the bitterness may be related to improper cleaning of the ice cream machine. I attempted to contact the store directly to address the issue, but when I asked to speak with a manager, I was treated rudely and the call was abruptly disconnected. This was very disappointing and unprofessional.
  • UP
    urvesh Patel
    Apr 1, 2026
    5.0
    Sagar guy is hot. I only go because of him.
  • SM
    Scott McLaughlin
    Feb 21, 2026
    1.0
    Terrible customer service and food. Rude staff. Will not be going back, would give 0 stars if possible.
  • NM
    Nadia M
    Feb 9, 2026
    1.0
    So I decided to order the viral valentines cupcakes from this location today, order through the app went to the drive thru to pick up and what I got looked nothing like what was in the picture. See picture for reference. The lady at the drive thru handed over the cup carrier with the 2 cupcake ice creams and my blizzard.She closed the window right away.I didn't get a chance to ask her what the heck is this. The last few times i've been inside the customer service was terrible, which is why I chose the drive thru this time.But that's even worse. I've taken my kids to eat inside a few times in the past and even the tables are not cleaned in between customers. Employees are rude and do not acknowledge you. Even though ths location is very convenient for me, I'd rather go to oak creek. This is sad because I know a lot of us in Franklin were very excited when this DQ opened.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Franklin offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Franklin?

The restaurant is open daily from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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