Jimmy John's

3.5
245 reviews

About

Sandwich Restaurant

Location

Jimmy John's
108 Madison Ave, Fort Atkinson, WI
53538, United States

Hours

Reviews

3.5
245 reviews
5 stars
108
4 stars
42
3 stars
21
2 stars
18
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing fast delivery while others faced long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing rudeness.

Food Quality

While some customers praised the sandwiches, others noted issues with freshness and portion sizes.
  • MN
    Martin Nunez
    Jan 4, 2026
    1.0
    I have ordered from this store for a long time without issues, however, last sandwich was a horrible experience. Half way eating my sandwich there was a long hair mixed with the ingredients. Disgusting!! Called to make them aware and they offered to remake the sandwich, not even at the very least reimburse it. Do you really think I'm going to eat another sandwich potentially made from the same person? One of the most disgusting experiences I have had in a while...
  • HO
    Hannah O'morrow
    Dec 29, 2025
    5.0
    Very quick to get our food!
  • CM
    Caylia McGrade
    Oct 19, 2025
    4.0
    Super fast and great selection.
  • TM
    Tony Meyer
    Oct 8, 2025
    1.0
    This establishment has gone down hill. We’ve been coming here for years but lately it’s been very undesirable to come here. We tried to order a toasted sub online. They call us saying that they can’t do it for us and that we have to toast it ourselves. So I have to pay 20 dollars for a sub that I have to make myself. If you can’t provide what you’re advertising, then don’t advertise it.
  • AB
    Andrew Bolton
    Sep 27, 2025
    5.0
    It finally happened. I got a sub do fast I freaked. I mean I placed my order and before the cashier gave me my change the cook handed me my sandwich. It was a toasted Sicilian too and it was delicious. Keep up the great work.