Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service and delivery times, contradicting the brand's 'freaky fast' promise.
Food Quality
While some customers enjoyed the subs, others complained about stale bread and poorly made sandwiches.
Staff Performance
Feedback on staff was mixed, with some praising friendly service while others noted a lack of attentiveness and professionalism.
JB
Jason Bunkert
Oct 24, 2025
1.0
This is the second time in a row I have asked for no onions on my sandwich. The person confirmed and wrote on the package that there was no onions and when it was opened there was onions for the second time in a row this needs to be addressed. I'm very doubtful to ever go back due to this reason. Please fix it with your staff.
DP
Dominick Pearson
Oct 11, 2025
5.0
Prices were fair for the quality.
DD
Diane
Sep 3, 2025
5.0
Fantastic communication with regard to an order I put in. They called to confirm and check on the items I had selected. I appreciate the care taken with this. Will definitely recommend and will absolutely be back. Thank you so much!!