Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
884 reviews
5 stars
338
4 stars
211
3 stars
143
2 stars
67
1 star
125
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being fresh and hot while others were cold, stale, or improperly cooked.
Service Issues
There were numerous complaints about poor service, including incorrect orders, long wait times, and rude staff.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, with some customers noting sticky floors and dirty facilities.
Customer Experience
While some customers praised friendly staff and good service, many others had negative experiences, indicating a lack of consistency in customer service.
- CMCarl MillerDec 18, 20255.0Best Wendy's I've been to in a long time food was made fresh and hot 🔥
- BSBeetle SchenckDec 3, 20253.0Why must you get rid of your sweet and sour sauce??? Obviously this is not the employees fault, every time I go they're so nice, and they very rarely get my order wrong so it's good stuff. But the chicken nuggets will never be the same without my sauce 😔
- MBMally BNov 28, 20255.0To our drive thru guy: thanks for playing along when I ordered the “snickerdoodle frosty thingamajig-y-mabob”. You made our night.
- NHNate HinzNov 20, 20255.0Dry chicken and old fries. The staff was great
- DWDallin WardNov 14, 20255.0Food was great. The customer service was amazing. The employees were very accommodating. No complaints about it at all. They got my order correct. My friend wasn't feeling very well and one of the employees gave him something to help. 10/10 would recommend. Probably the best Wendy's I've been to in a long time.
Frequently Asked Questions About Wendy's
Is Fish Hatchery Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Fish Hatchery Wendy's in Fitchburg, WI?
The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM and on Sunday from 6:30 AM to midnight.
Is breakfast served at the Fish Hatchery Road Wendy's location?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app at this location?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does the Fish Hatchery Wendy's offer delivery and takeout options?
Yes, this location offers delivery and takeout services in addition to dine-in and drive-thru.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I give feedback or contact the Fish Hatchery Wendy's directly?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, call the Customer Care team at 888-624-8140, or contact this location directly at (608) 274-1319.
Where is this Wendy's located in Fitchburg, WI?
It is located at 2858 Fish Hatchery Road, Fitchburg, WI 53713, United States.
What are some nearby restaurants where I can also find quick meals near this Wendy's?
Nearby fast food options include Popeyes® Louisiana Kitchen, McDonald's, Jimmy John's sandwich shop, and Einstein Bros. Bagels for bagels and bakery items.
Are there nearby banks or financial institutions close to this Wendy’s in Fitchburg?
Yes, BMO Harris Bank, UW Credit Union, Park Bank, and BMO Bank N.A Branches are all nearby, which may be convenient for banking needs before or after your visit.
What local services and amenities are located near this Wendy's that customers might find useful?
In the vicinity, there are automotive services like Take 5 Oil Change and Super Lube, health facilities such as Avalon Assisted Living Community and The Ridge at Madison, and personal care services like VIP Spa.