Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.
Food Quality
Mixed reviews on food quality; some found it delicious while others complained about cold, tasteless, or improperly cooked items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Inconsistent Experience
Customers noted that experiences varied greatly, with some visits being satisfactory while others were disappointing.
Drive-Thru Challenges
Many customers experienced difficulties with the drive-thru, including order accuracy and long wait times.
DW
Dallin Ward
Nov 14, 2025
5.0
Food was great. The customer service was amazing. The employees were very accommodating. No complaints about it at all. They got my order correct. My friend wasn't feeling very well and one of the employees gave him something to help. 10/10 would recommend. Probably the best Wendy's I've been to in a long time.
CP
Chris “Cj” P
Nov 9, 2025
4.0
Really decent fries 🍟😋
EN
Elizabeth Neustadter
Oct 22, 2025
1.0
Horrible service!!!!!!!!!!!!!!!!!!!
HR
Heather Renken
Oct 17, 2025
1.0
Tried to order was passed by by 4 employees. Left before we could eat.
My worst experience at a Wendy's to date.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fitchburg, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fitchburg, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 274-1319.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fish Hatchery Wendy’s serve breakfast?
Yes, this Wendy’s location in Fitchburg, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Fish Hatchery Wendy's in Fitchburg, WI?
The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM and on Sunday from 6:30 AM to midnight.
Is breakfast served at the Fish Hatchery Road Wendy's location?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app at this location?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does the Fish Hatchery Wendy's offer delivery and takeout options?
Yes, this location offers delivery and takeout services in addition to dine-in and drive-thru.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I give feedback or contact the Fish Hatchery Wendy's directly?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, call the Customer Care team at 888-624-8140, or contact this location directly at (608) 274-1319.
Where is this Wendy's located in Fitchburg, WI?
It is located at 2858 Fish Hatchery Road, Fitchburg, WI 53713, United States.
What are some nearby restaurants where I can also find quick meals near this Wendy's?
Nearby fast food options include Popeyes® Louisiana Kitchen, McDonald's, Jimmy John's sandwich shop, and Einstein Bros. Bagels for bagels and bakery items.
Are there nearby banks or financial institutions close to this Wendy’s in Fitchburg?
Yes, BMO Harris Bank, UW Credit Union, Park Bank, and BMO Bank N.A Branches are all nearby, which may be convenient for banking needs before or after your visit.
What local services and amenities are located near this Wendy's that customers might find useful?
In the vicinity, there are automotive services like Take 5 Oil Change and Super Lube, health facilities such as Avalon Assisted Living Community and The Ridge at Madison, and personal care services like VIP Spa.