Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fitchburg is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
709 reviews
5 stars
350
4 stars
178
3 stars
77
2 stars
27
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Jennie and Kaden who provided exceptional service.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported inconsistencies, such as stale bread and poorly prepared dishes.
Cleanliness
Several reviews noted that the dining area was often dirty, with unclean tables and restrooms, impacting the overall dining experience.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Atmosphere
The remodeled seating area received positive remarks, but some customers felt it lacked warmth and was too noisy.
- LRLori RichardsonNov 13, 20253.0I usually order for rapid pick up, but today I had to order by delivery. I know the prices are higher. My problem was with the delivery driver. Before I even received the order, I got a text from the driver asking me to increase my rate, which I assum meant to increase the tip. The driver works for Door Dash and says he only gets paid a small amount for the delivery. The driver said if I couldn't do he will still delivery the order with no problem. Well, I should hope so since I'm already paying Panera more for the delivery. I did enter a tip on the order. Maybe it's just me, but I really felt that was pretty rude. I won't be doing delivery again.
- GGGregNov 6, 20255.0Great food, great service, definitely will return
- TST SOct 30, 20254.0This location appears to be under ether new ownership, or new management. At any rate, it is a massive improvement. The seating area has been remodeled attractively. And more importantly, the staff is no longer screaming the names of customers whose orders are ready for pick-up.
- FGFiona GibbonsOct 18, 20255.0Their Fitchburg staff are incredibly professional and polite. They always greet you when you walk in and are so pleasant. Really first class with their customer service. Also, they are always cleaning if they aren’t busy with customers.
- I2im 2trubbulSep 27, 20254.0The update is nice but, I feel it's it doesn't have the warm feeling it had and is noisier than previously. The restrooms could use some updating as well. One soap dispenser has been broken for over a month and the stall doors don't always lock due to misalignment. My only real complaint is the sun shines in so brightly at several of the tables that it makes it difficult to sit at them. I've been told that corporate is looking into.It doesn't stop me from coming in as I enjoy the comradery of the group we sit with.
Frequently Asked Questions About Panera Bread
Does Panera Bread Fitchburg accept reservations?
No, Panera Bread Fitchburg does not accept reservations.
What are the opening hours of Panera Bread Fitchburg?
Panera Bread Fitchburg is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 9:00 PM.
Does Panera Bread Fitchburg offer delivery and pickup services?
Yes, they offer delivery and pick-up services but do not have a drive-thru or curbside pickup option.
Can I order Panera Bread Fitchburg's food online?
Yes, you can order online for rapid pick-up or delivery via their website or the Panera Bread app.
What types of meals are served at Panera Bread Fitchburg?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Fitchburg?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of atmosphere and attire can I expect at Panera Bread Fitchburg?
Panera Bread Fitchburg offers a casual atmosphere with a warm and welcoming environment.
Are there any nearby coffee shops or bakeries near Panera Bread Fitchburg?
Yes, another Panera Bread and Cold Stone Creamery, an ice cream and smoothie shop, are nearby, providing more dining options.
Which nearby places could I visit before or after dining at Panera Bread Fitchburg?
You can visit nearby spots like Mod Pizza for pizza, The Thirsty Goat pub for drinks and barbecue, or Tuscany | Mediterranean Grill for Mediterranean cuisine.
Are there any fitness or wellness facilities near Panera Bread Fitchburg?
Yes, Anytime Fitness and Sunshine Spa are nearby for fitness workouts and relaxation services respectively.