Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
357 reviews
5 stars
159
4 stars
45
3 stars
31
2 stars
26
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service, particularly highlighting the manager Shannon and her team for their positive interactions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, food not being fresh, and issues with specific items like bagels and coffee.
Operational Issues
Several reviews mentioned long wait times, understaffing, and frequent out-of-stock items, particularly bagels, which negatively impacted the overall experience.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others mentioned dirty tables and a lack of seating.
Inconsistent Experience
Customers reported a wide range of experiences, with some visits being excellent while others were disappointing, particularly regarding order accuracy and service speed.
- JCJinx CardinalDec 16, 20255.0I adore Einstein Bros. They make the yummiest bagels. I personally adore the chocolate chip bagel, toasted, with a shmear of plain cream cheese! Employees were so nice!
- BLBen LongmoreNov 18, 20255.0Friendly service and the food was great!
- ECEstefania CelayaNov 15, 20255.0Shannon has always greeted us with a huge smile her and her team have been amazing! Fast and amazing food all the time
- LCLaura CruzNov 13, 20251.0This morning I ordered a hot caramel macchiato and a toasted bagel with butter. The bagel was burnt, barely had butter, and they made the macchiato iced. When I told them I didn't want it iced they "re-made it". But really they just gave me a plain small hot coffee. They took advantage that it was a drive through order to cut corners. Rest assured they lost me as a customer.
- ABAnna BruknerNov 11, 20255.0I messed up an online order outside of normal business hours, so I was unable to cancel it. I stopped in the next morning and explained my error. Shannon and Angela fixed it for me and I was able to get my order on time. Fantastic customer service!
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 2839 Fish Hatchery Road?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM, with holiday hours on December 24th from 7:00 AM to 1:00 PM, and closed on December 25th.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, Einstein Bros. Bagels at this location offers in-store pickup services for customer orders.
What types of products can I find at Einstein Bros. Bagels?
You can enjoy fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, gourmet topped bagels, breakfast and lunch options for groups, pastries, and a variety of coffee and cold brew beverages.
Does Einstein Bros. Bagels accept mobile payment options?
Yes, they accept a variety of payment options including Apple Pay, Android Pay, Samsung Pay, contactless payments, and major credit cards like Visa, MasterCard, American Express, and Discover.
Are there any special deals or coupons available for Einstein Bros. Bagels?
Yes, you can find coupons and gift card options through the EinsteinBrosBagels app available on the Apple App Store and Google Play Store.
Does this Einstein Bros. Bagels location have drive-thru and dine-in options?
Yes, the location offers drive-thru service as well as dine-in options, including wheelchair accessible seating and restrooms.
What are some nearby places I can visit before or after grabbing a bite at Einstein Bros. Bagels?
Nearby, you can visit the AT&T Store for mobile needs, Jimmy John’s for more dining options, or Millennium Wireless for electronics shopping.
Is there a coffee shop near Einstein Bros. Bagels if I want an alternate coffee experience?
Yes, Starbucks is located nearby if you're looking for another coffee option in the area.
What automotive services are available near Einstein Bros. Bagels?
Nearby automotive services include Take 5 Oil Change and Super Lube for oil changes and auto repair needs.
Can I use online resources to place an order or check the menu for Einstein Bros. Bagels?
Yes, you can order online and view the menu at https://www.einsteinbros.com/menu/ or https://locations.einsteinbros.com/us/wi/fitchburg/2839-fish-hatchery-road.