Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
3030 Fish Hatchery Rd, Fitchburg, WI
53713-3125, United States
Hours
Reviews
3.8
530 reviews
5 stars
234
4 stars
130
3 stars
50
2 stars
40
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of professionalism.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and improper food handling practices.
Food Quality
While some customers enjoyed the food, others experienced issues with incorrect orders and food not being fresh.
Speed of Service
Several reviews mentioned slow service, particularly during busy times or when ordering food instead of ice cream.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and specific menu items, indicating a loyal customer base.
- MRmaximino RodriguezOct 21, 20251.0Just left here after attempting to pick up an online order and was met with nothing but rudeness and attitude. Definitely would not reccomend anyone to visit this location.
- DCDomenic CampagnaOct 19, 20251.0This place was dirty and staff did not wear gloves. Would not get anything from this establishment.
- SMStephanie McLaughlinOct 12, 20255.0Perfect cake that I could finish decorating myself!! Loved it!
- LBLiam BernardOct 3, 20254.0This is a pretty normal Dairy Queen. The food tastes good and comes out hot. My favorite is the chicken tenders with fries and gravy. The Blizzards are spot on. I will be back.
- GSGail SmiatowiczSep 29, 20255.0Go here a lot with my grandson. The blizzards are ALWAYS good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 3030 Fish Hatchery Rd?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
This location serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes, malts, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, welcomes children, and has wheelchair accessible facilities.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at this Dairy Queen location for your convenience.
Can I order Dairy Queen Grill & Chill's food for pickup or get exclusive deals?
Yes, you can order pickup online at their website, and by downloading their app, you can access exclusive deals.
Does the restaurant offer outdoor seating and free Wi-Fi?
Yes, Dairy Queen Grill & Chill has outdoor seating available and offers free Wi-Fi to customers.
Where is Dairy Queen Grill & Chill located?
It is located at 3030 Fish Hatchery Rd, Fitchburg, WI 53713-3125, USA.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Wingstop for chicken meals, La Concha Bakery for Mexican bakery and cafe items, Teriyaki Sushi Express for sushi and Japanese cuisine, and Little Caesars Pizza for American-style pizza.
Are there nearby stores or services where I can shop after visiting Dairy Queen?
Yes, nearby you can find RadioShack and Sprint Store for electronics, Dollar Tree for discount shopping and crafts, and Neil's Liquor or O'Connell's Liquor for liquor needs.
What medical facilities are located near Dairy Queen Grill & Chill?
Nearby medical facilities include UW Health Kidney Clinic, Wisconsin Dialysis Fitchburg Clinic, Fresenius Kidney Care Fitchburg, and various doctors and specialists such as nephrologists and chiropractors.