Buffalo Wild Wings

3.3
200 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
6227 McKee Road, Fitchburg, WI
53719, United States

Hours

Reviews

3.3
200 reviews
5 stars
76
4 stars
36
3 stars
13
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, inattentive staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly seasoned wings and other menu items.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific staff members for their excellent service and friendliness, indicating some positive experiences.

Atmosphere Concerns

Customers noted that the restaurant can be noisy and uncomfortable, with some mentioning issues with temperature and cleanliness.

Inconsistent Experiences

While some patrons enjoyed their meals and service, others had significantly negative experiences, suggesting a lack of consistency across visits.
  • BF
    Brian Fulton
    2 days ago
    1.0
    Haven't had BWW in a couple years and decided to order some takeout here for a football get together. Man was it a disappointment. Some sad looking tiny wings. The 12 piece looked like a kids meal. Some sauces missing from the wings. Buffalo chicken wrap was also without sauce, it was plain. You're better off going to another location.
  • BI
    Blue Ivy
    Nov 9, 2025
    1.0
    Don’t you ever…EVER order from here. I ordered 50 wings for a small party that consisted of my friends and I. I ordered ahead and I got a notification that my order was to be coming early. I set the time to 5:30 for a reason. Why the heck are you sending me my order early? Then once my order arrives, I catch the delivery driver. I don’t even have the option to receive my order by hand. They just tell me it’s gonna be dropped off at my door. I should’ve known something was up then. The delivery driver left. I should’ve had him stay, but I was just super busy getting everything done. I opened the bag and the boxes are beat up the chicken that I ordered, which is buffalo by the way Isn’t even fully seasoned. They were very stingy with the sauce. It was very obvious that it wasn’t 50 pieces of chicken wings more like 30. The only thing that tasted good was the lemon pepper. Never ordering from here ever again please listen to the reviews.
  • FO
    Fatima Oliveira
    Nov 1, 2025
    5.0
    Very good food and service. The dri ks are also very good. Worth going.
  • ED
    Erica (dollface)
    Oct 24, 2025
    2.0
    Can you say sssslllllloooowwww????? Can you say cold? Like physically the AC is cranked down to like polar temps. Poorly managed. Took only seconds to get seated but then 30 minutes to get orders and drinks. Wait staff buzzed around us but no one stopped. After we ordered drinks came back with in just a moment but took forever for appetizers and after that about another 15 for the meal. Waiter asked if we needed anything but didn't stay around for an answer. I wanted another cup of blue cheese and ranch and the waiter just walked away. We had to pin down staff for soda refills. We had to walk our check up to a waiter as they didn't acknowledge us to get the check, expected us to give them a tip. That's a joke of a lifetime. Took us TWO HOURS for 1 sandwich, a salad and an appetizer. No cocktails, not into sports. But 2 hours?!!!!, Wait staff was horrible as far as training, attentiveness and customer service. Was not a busy night at all! The table next to us when we came in was all done eating and who knows on how long they were waiting before we sat down but they waited over 35 minutes for their check. Back to the cold.....polar and artic temps. The bathroom is so cold it's almost frost bite and currently outside is 40 degrees and it's warmer outside. So I ended up talking to manager about being very disappointed and she was very considerate and helpful and understanding. She is wonderful. Also the 2 hostess that I had were very nice. Tried to give the manager a way out saying tonight was just a fluke but she said no and looked ashamed and disappointed in her staff. Need to train the staff and talk to them about service. Most likely not coming back to this one location but the manager and the waiter when we did have his attention was very nice.
  • AG
    Axl Galicia
    Oct 23, 2025
    1.0
    Went in yesterday and usually don’t have an issue. However I ordered 10 wings, they bring me 8… don’t know how they can’t count to 10 but ok. Then they proceed to charge me for the whole order of 10 wings and offer me a “free 6 wing card”. Personally I found that to be rude and inconsiderate. Will not be eating here again.

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Fitchburg specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Fitchburg?

It is located at 6227 McKee Road, Suite F, Fitchburg, WI 53719.