The store refused to honor a code I had on the app. My husband went to get the order and I sent him a screenshot of the balcony to scan, they said they needed the 5 digit code. So he called me, put me on speaker phone and I gave the worker the code. He said no, I had to come in and show him my own phone. Not sure when or why this changed, but they have always honored our offers like this until now. Very frustrating and terrible customer service!
BR
Bryanna Rucinski
6 days ago
1.0
My husband and I used to love coming here. We usually share a large blizzard taking it home to enjoy. The last 3+ visits, the bottom half of the blizzard is pure vanilla soft serve, no toppings mixed in it. Unfortunately not worth the price of it anymore when only half of what you paid for is what you order.
Will not be coming again to this location. Since they refused to make it right with a remake.
JL
James Lawrence
Mar 30, 2026
4.0
Flamethrower everything! Probably the neatest burger I've seen in a while. Should've taken a pic.
SS
SamsonLeaf
Mar 29, 2026
5.0
Stopped by around 11am to get a chicken strip
basket. Was asked to park in front of store! This made me happy, as I knew my food was going to be hot and fresh. Which it was. Something about that basket combo and white gravy to dip it all in.
JJ
Jenny
Mar 24, 2026
4.0
This place isn't bad for a quick bite to eat. It's pretty small inside with not a whole lot of tables. Probably better to grab a to-go dinner and head out.
They have a humongous frozen bakery selection freezer inside. You can definitely get cakes and ready-made treats here very quickly.
The service isn't bad, it's just a tad bit slow. As long as you're not in a hurry this is a great place to stop in and eat.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 3030 Fish Hatchery Rd?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
This location serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes, malts, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, welcomes children, and has wheelchair accessible facilities.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at this Dairy Queen location for your convenience.
Can I order Dairy Queen Grill & Chill's food for pickup or get exclusive deals?
Yes, you can order pickup online at their website, and by downloading their app, you can access exclusive deals.
Does the restaurant offer outdoor seating and free Wi-Fi?
Yes, Dairy Queen Grill & Chill has outdoor seating available and offers free Wi-Fi to customers.
Where is Dairy Queen Grill & Chill located?
It is located at 3030 Fish Hatchery Rd, Fitchburg, WI 53713-3125, USA.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Wingstop for chicken meals, La Concha Bakery for Mexican bakery and cafe items, Teriyaki Sushi Express for sushi and Japanese cuisine, and Little Caesars Pizza for American-style pizza.
Are there nearby stores or services where I can shop after visiting Dairy Queen?
Yes, nearby you can find RadioShack and Sprint Store for electronics, Dollar Tree for discount shopping and crafts, and Neil's Liquor or O'Connell's Liquor for liquor needs.
What medical facilities are located near Dairy Queen Grill & Chill?
Nearby medical facilities include UW Health Kidney Clinic, Wisconsin Dialysis Fitchburg Clinic, Fresenius Kidney Care Fitchburg, and various doctors and specialists such as nephrologists and chiropractors.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: