McDonald's

3.2
921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Market St, Elkhorn, WI
53121, United States

Hours

Reviews

3.2
921 reviews
5 stars
251
4 stars
186
3 stars
170
2 stars
93
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Service Speed

Numerous reviews highlighted slow service times, with customers often waiting excessively for their orders.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and efficient to rude and inattentive.

Cleanliness

Several customers noted cleanliness issues, particularly with dining areas and kiosks, although some praised specific locations for being clean.

Food Quality

Customers expressed disappointment with food quality, mentioning cold or poorly prepared items, while a few noted positive experiences with fresh food.
  • BB
    Brianna Bates
    Jan 3, 2026
    5.0
    The new owner or I think manager was incredibly nice and sweet. He was so fast and understanding. Even gave the little one another pair of the socks from the sold out grinch collection. Top stars to him and the team.
  • BB
    butterflylove0212
    Dec 30, 2025
    2.0
    I don’t know what is going on with McDonald’s 3 times now my order has been messed up. And it’s all different times. This time is breakfast who forgets the ham on egg muffins. First time it was missing items, second time order was correct but food was made wrong and now this.
  • OD
    Ollie Dodds
    Dec 26, 2025
    1.0
    Waited 30 mins the last two times for one sandwich and it’s still wrong
  • DJ
    Daniel Hough Jr
    Dec 9, 2025
    1.0
    5 out of 10 times my order is always wrong I'm sick and tired of running inside to get what they forgot to put in the bag or switch out the wrong sandwich. Everything is right in front of them for each order why is it so difficult to put the correct items in each bag.
  • JK
    Jaclyn K
    Nov 28, 2025
    1.0
    Rating one star due to experience. Fiancé ordered a double quarter pounder with Mac sauce and bacon and when we got home no patties were on the burger not even one patty (picture attached). He added chicken nuggets to try and salvage the burger that was paid for took one bite and found a long black hair in the food.Fiancé called and talked to a very nice man who later found out was the shift lead. The shift lead was quick to make things right and offered to make the food again. When we went in to have it remade the manager (not the shift lead) was rude to his employee for remaking the meal and told the shift lead he should’ve only remade the burger. While both would’ve been okay, I don’t think the manager should’ve yelled at his employee for making an executive decision. We will probably go to this location again for convenience but not the manager. Rating 3 stars for service because of the employee willing to make it all better.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Elkhorn, WI?

McDonald's in Elkhorn is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Fridays and Saturdays from 6:00 AM to 11:30 PM.