Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, poorly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, with long wait times and incorrect orders being common complaints.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and sticky floors noted by several customers.
Management
Management was often criticized for being rude and unresponsive to customer complaints, leading to a negative dining experience.
Customer Experience
Overall customer experience was marred by poor service, with many expressing disappointment and a lack of desire to return.
GH
Gracie H
Nov 12, 2025
1.0
We ordered online. Not that busy. Came im around 11:15am. We ordered a plain chicken sandwhich, a baconator no mayo, and a regular baconator.
Got our food, mayo on both baconators, and all the toppings on our chiclen sandwhich, went back in and told workers, they said they would make it again.
Went back in got our food, still mayo on the baconator. Chicken sandwich was fine now. Went back in and told workers they got it wrong again. They said they would make it again.
Went back in and finally got it right. Third time is the charm. Wasted 30 minutes.
JG
James Greig
Nov 11, 2025
2.0
I think the food gave me chorro 😬😬😬
Overall it's a Wendy's, nothing special here. I did ask if they were doing anything for Veterans day and they said no, but that's no big deal I only got a biggie bag which is cheap anyways.
(I didnt go inside so didnt rate the Atmosphere)
Again, it kind of gave me chorro right after I ate it 💩😶
AG
Akdhf Gaudnf
Oct 25, 2025
1.0
The food is always cold and disgusting. Management is not good and very rude and they are always sitting on their phones doing nothing while there is a line. Orders are never right. Late night crew is disappointing and need to get it together.
NL
Nikki Leigh
Oct 11, 2025
4.0
I am just upset because I got a large coffee delivered and when I picked it up it just collapsed and my whole drink spilt all over my rug and my white carpet…😡😤
Please for the love of coffee would you no get the cheapest carries you can possibly get and get something g that is actually going to be able to handle the drinks you put in them. Please! 🙏🏻
MM
Mandi
Oct 11, 2025
1.0
Very unclean, the cooks had no hair nets on, the desert were hockey pucks, but did compensate a new one for free.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eau Claire, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eau Claire, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (715) 531-0122.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 422 Eau Claire Wendy’s serve breakfast?
Yes, this Wendy’s location in Eau Claire, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's Eau Claire?
The drive-thru is open Monday to Saturday from 6:30 AM to 3:00 AM, and Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 959 W. Clairmont Ave. serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and order through the Wendy's app or website at order.wendys.com.
What payment methods are accepted at Wendy's Eau Claire?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's at 959 W. Clairmont Ave for questions or feedback?
You can call them directly at (715) 531-0122, contact customer care via live chat or at 888-624-8140, or fill out their customer satisfaction survey online.
Where can I find the menu and nutritional information for Wendy's?
Menu prices and nutrition info are available on the Wendy's website and mobile app at order.wendys.com and menu.wendys.com.
Are there other food options nearby Wendy's at 959 W. Clairmont Ave?
Yes, nearby you can find Red Lobster for seafood, Starbucks for coffee, Hawaii Poke Bowl for Hawaiian dishes, Chipotle Mexican Grill for Tex-Mex, and Jersey Mike's Subs for sandwiches.
What local amenities are close to Wendy's in Eau Claire?
Nearby amenities include Royal Credit Union and its ATM, Eau Claire Medical Clinic, AT&T Store, and Shopko Optical and Eyecare Center.
Are there other fast food options near Wendy's at 959 W. Clairmont Ave?
Yes, nearby fast food options include Hardee's and Jimmy John's, aside from Wendy's itself.
Is there a drive-thru available at this Wendy's location and what are the attire recommendations?
Yes, this Wendy's has a drive-thru open from 6:30 AM to 3:00 AM most days and offers a casual dining atmosphere.