Wendy's

3.4
1270 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
959 W. Clairmont Ave., Eau Claire, WI
54701, United States

Hours

Reviews

3.4
1,270 reviews
5 stars
438
4 stars
281
3 stars
204
2 stars
98
1 star
249

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, poorly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted rude and unhelpful staff, with long wait times and incorrect orders being common complaints.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and sticky floors noted by several customers.

Management

Management was often criticized for being rude and unresponsive to customer complaints, leading to a negative dining experience.

Customer Experience

Overall customer experience was marred by poor service, with many expressing disappointment and a lack of desire to return.
  • GH
    Gracie H
    Nov 12, 2025
    1.0
    We ordered online. Not that busy. Came im around 11:15am. We ordered a plain chicken sandwhich, a baconator no mayo, and a regular baconator. Got our food, mayo on both baconators, and all the toppings on our chiclen sandwhich, went back in and told workers, they said they would make it again. Went back in got our food, still mayo on the baconator. Chicken sandwich was fine now. Went back in and told workers they got it wrong again. They said they would make it again. Went back in and finally got it right. Third time is the charm. Wasted 30 minutes.
  • JG
    James Greig
    Nov 11, 2025
    2.0
    I think the food gave me chorro 😬😬😬 Overall it's a Wendy's, nothing special here. I did ask if they were doing anything for Veterans day and they said no, but that's no big deal I only got a biggie bag which is cheap anyways. (I didnt go inside so didnt rate the Atmosphere) Again, it kind of gave me chorro right after I ate it 💩😶
  • AG
    Akdhf Gaudnf
    Oct 25, 2025
    1.0
    The food is always cold and disgusting. Management is not good and very rude and they are always sitting on their phones doing nothing while there is a line. Orders are never right. Late night crew is disappointing and need to get it together.
  • NL
    Nikki Leigh
    Oct 11, 2025
    4.0
    I am just upset because I got a large coffee delivered and when I picked it up it just collapsed and my whole drink spilt all over my rug and my white carpet…😡😤 Please for the love of coffee would you no get the cheapest carries you can possibly get and get something g that is actually going to be able to handle the drinks you put in them. Please! 🙏🏻
  • MM
    Mandi
    Oct 11, 2025
    1.0
    Very unclean, the cooks had no hair nets on, the desert were hockey pucks, but did compensate a new one for free.

Frequently Asked Questions About Wendy's

Is 422 Eau Claire Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.