Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,504 reviews
5 stars
497
4 stars
318
3 stars
326
2 stars
135
1 star
228
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the play area and dining space.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold items and poorly assembled meals.
Play Area
The play area received mixed reviews, with some praising its cleanliness and others noting accessibility issues.
- JCJennifer Carmichael1 day ago1.0Waited 7 minutes and had 2 large fries and 2 Mcchicken sandwiches. Fries were lukewarm and undercooked.Very disappointed ☹️
- CWConlin Wing6 days ago1.0They got the McAmateurs here. The McC-Team. Just go to the other McDonalds in the area and save 10/15 minutes. Update: got my order wrong too.
- BHBret HolsteinNov 15, 20251.0This visit left me really uncomfortable. The screen said to start ordering, but the attendant abruptly cut me off and asked me to wait. When they told me to go ahead, they kept saying they couldn’t hear me, but the tone was sharp and dismissive, not friendly. Even when I spoke louder, I was interrupted again, and it felt almost deliberate. They seemed to hear me clearly only when I said I was leaving. Overall, the interaction didn’t feel respectful, and I didn’t feel comfortable continuing my order. I won’t be returning to this location.
- AHAnnalisa HerOct 25, 20252.0I once ordered a large meal with a Dr. Pepper and in return, I received a medium Dr. Pepper. About 1-2 weeks later and ordered breakfast through the mobile app. Automatic medium orange juices, since I couldn’t change the size for the drink. I also ordered a large OJ. In return, I received 4 small OJ’s and a medium OJ…?? Why am I receiving a smaller size than what I paid for? Being charged a few extra dollars and not getting what I paid for is upsetting. They even label how big and small I can get the drinks, but the order is still made wrong? Is this how this location takes orders and makes them??
- JWJeffrey WiseOct 18, 20254.0Portions get smaller and the prices go up?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3708 Gateway Dr, Eau Claire, WI?
McDonald's at 3708 Gateway Dr, Eau Claire, WI is open daily from 6:00 AM to 12:00 AM (midnight).
What are the drive-thru hours at this McDonald's location?
The drive-thru operates daily from 6:00 AM to midnight (12:00 AM).
Does this McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:30 PM.
What pickup and delivery options does McDonald's provide?
McDonald's provides curbside pickup, delivery, and same-day delivery services.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include 7 Brew Coffee and Starbucks, perfect spots to grab a coffee along with or after your McDonald's visit.
What other dining options are available near McDonald's at 3708 Gateway Dr?
Nearby dining options include Fazoli's (Italian cuisine), Raising Cane's Chicken Fingers (southern and American cuisine), Jade Garden (Chinese and Asian buffet), and Asia Palace (Asian cuisine).
Are there any convenient stores or gas stations close to McDonald's for quick stops?
Yes, Mobil, Holiday Stationstores, KWIK TRIP #1110, and Kwik Trip are nearby convenience stores and gas stations ideal for quick stops before or after your McDonald's visit.