Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,509 reviews
5 stars
498
4 stars
318
3 stars
326
2 stars
136
1 star
231
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude interactions and long wait times.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and poorly assembled meals.
Cleanliness
Some reviews noted cleanliness issues, particularly in the play area and dining space.
Positive Experiences
A few customers praised the friendly staff and enjoyable experiences, particularly in relation to the play area.
- DMDestiny McIlquhamDec 23, 20255.0Guilty pleasure food! Nice staff.
- CCCodyDec 21, 20251.0I think all McDonald's are just getting to be terrible. We ordered food, the guy at the counter messed it up so we had to re order and pay again and waited even longer for it the rest of it to come out.
- HHHeather HardingDec 10, 20252.0I went and ordered three grinch happy meals and was Not told you were out of the grinch salt for the fries…. And the only way I found out because you Didn’t say a word to me while I made the order for three meals ..was the sign on your window that I saw when it closed after I had already paid!!!! Crappy service of you guys….
- JCJennifer CarmichaelNov 23, 20251.0Waited 7 minutes and had 2 large fries and 2 Mcchicken sandwiches. Fries were lukewarm and undercooked.Very disappointed ☹️
- BHBret HolsteinNov 15, 20251.0This visit left me really uncomfortable. The screen said to start ordering, but the attendant abruptly cut me off and asked me to wait. When they told me to go ahead, they kept saying they couldn’t hear me, but the tone was sharp and dismissive, not friendly. Even when I spoke louder, I was interrupted again, and it felt almost deliberate. They seemed to hear me clearly only when I said I was leaving. Overall, the interaction didn’t feel respectful, and I didn’t feel comfortable continuing my order. I won’t be returning to this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3708 Gateway Dr, Eau Claire, WI?
McDonald's at 3708 Gateway Dr, Eau Claire, WI is open daily from 6:00 AM to 12:00 AM (midnight).
What are the drive-thru hours at this McDonald's location?
The drive-thru operates daily from 6:00 AM to midnight (12:00 AM).
Does this McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:30 PM.
What pickup and delivery options does McDonald's provide?
McDonald's provides curbside pickup, delivery, and same-day delivery services.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include 7 Brew Coffee and Starbucks, perfect spots to grab a coffee along with or after your McDonald's visit.
What other dining options are available near McDonald's at 3708 Gateway Dr?
Nearby dining options include Fazoli's (Italian cuisine), Raising Cane's Chicken Fingers (southern and American cuisine), Jade Garden (Chinese and Asian buffet), and Asia Palace (Asian cuisine).
Are there any convenient stores or gas stations close to McDonald's for quick stops?
Yes, Mobil, Holiday Stationstores, KWIK TRIP #1110, and Kwik Trip are nearby convenience stores and gas stations ideal for quick stops before or after your McDonald's visit.