Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the taste and freshness.
Customer Service
Feedback highlighted a lack of proper customer service, with rude staff and inadequate responses to complaints.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, although others reported issues with cleanliness in certain areas.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, many others had consistently negative experiences.
DP
Douglas Price
6 days ago
3.0
Ordered breakfast burritos.....hot on the outside and cold on the inside 😬
CB
Christina Danielle Benish
Nov 6, 2025
2.0
I used the drive-thru at 6:50 a.m. on November 6th. I ordered a bagel and a hash brown and Julia gave me my order total without allowing me to order any other food. She didn't ask me if that completed my order. She just rushed me forward like I was an inconvenience to her. I was supposed to be ordering for six people. The other McDonald's will have to get my order because I'm not going through the drive-thru again. Someone needs to coach Julia in drive-thru and remind her that without customers you don't have a paycheck. Customers are the reason you're there.
MS
Max Stingley
Oct 29, 2025
1.0
So god damn slow
ST
Sherri Toelke
Oct 24, 2025
4.0
Easy access from town and the interstate
CM
Charlie Moua
Oct 16, 2025
5.0
Superb service and almost always fresh. Especially compared to other McDonald’s.
What are the McDonald's Eau Claire, WI location's regular dining hours?
The restaurant is open from 5:00 AM to 11:00 PM every day of the week.
What are the delivery service hours at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM.
When is the drive-through open at McDonald's on Craig Rd in Eau Claire?
The drive-through is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer delivery and same-day delivery?
Yes, this location offers both delivery and same-day delivery services.
Which payment methods are accepted at McDonald's on Craig Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order food from this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
What services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby fast food restaurants are close to McDonald's on Craig Rd?
Nearby fast food options include Burger King, Taco Bell, and Subway, providing a variety of choices if you're looking to explore different flavors.
Are there any hotels near McDonald's that could be convenient for travelers?
Yes, nearby hotels include Holiday Inn, Hampton Inn Eau Claire, Clarion Hotel Campus Area, Holiday Inn Express & Suites Eau Claire West I-94, Scottish Inns & Suites, and Super 8.
What other dining options are available near this McDonald's?
Nearby dining options include Green Mill (pizza and burgers), Jimmy John's (sandwiches), Randy's Family Restaurant (American diner), Godfather's Pizza, Shanghai Bistro Eau Claire (Chinese and sushi), and Sweet Boba House (bubble tea and cafe).