Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,651 reviews
5 stars
530
4 stars
376
3 stars
338
2 stars
143
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly during late-night shifts.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over missing items or incorrect orders.
Cleanliness
Several customers noted dirty dining areas and inadequate maintenance, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted positive experiences with food quality at certain times.
- CBChad BurrJan 5, 20263.0I thought they could get a simple sandwich order right. Nope. I ordered a 1/4pounder with cheese dressed like a big Mac they thought i was speaking in a foreign language I think. Then forgot the lettuce. Little frustrating.
- JWJennifer WickhamDec 27, 20251.0This store is always out of something or a machine is broken and you cant order a shake. Last visit I ordered a fruit drink but they jad no dragon fruit for it and told me it tastes the same without the dragon fruit!!!
- TWTrevor WilkinsDec 21, 20252.0The food for the most part was good service is lousy. Service has been lousy since covid. Inside dining is is terrible no matter what location I go too the lobby's are always dirty. To top it all off I find out courtesy corp locations in my area do not have the holiday pie. I don't want to see it advertised on TV if it isn't actually here. Also I wanted to try the Grinch meal but they are out of that to. I mean seriously why do people not care anymore since COVID?
- JRJacib ridingsDec 19, 20254.0It is what it is. Only
- TMTyler MillerDec 7, 20251.0You would think they would learn not to put delivery orders out overnight in the door entrance. My food has gotten stolen twice now.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's in Eau Claire, WI is open 24 hours a day, 7 days a week, including for delivery and drive-thru.
Does this McDonald's offer delivery and pickup services?
Yes, the location offers curbside pickup, delivery, and same-day delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android. The app links are: https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS and https://play.google.com/store/apps/details?id=com.mcdonalds.app for Android.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a 24/7 drive-thru service available.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1513 S Hastings Way, Eau Claire, WI 54701, USA.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Nearby coffee options include Dunkin', known for donuts and coffee, and Fit Lab Eau Claire, which offers smoothies and coffee.
What nearby stores could I visit for home improvement or supplies after grabbing food at McDonald's?
You can check out Sherwin-Williams for hardware and building supplies or Banbury Candle and West Rowe for home goods and garden needs.
Are there any nearby places to get a haircut or beauty treatments near McDonald's?
Yes, nearby options include The Barbershop, Pink Orchard Salon, Full Bloom Skin Care, AX-Nails, and Govin's Barber Salon for various hair and beauty services.
What are some fitness or outdoor activity places near this McDonald's?
Nearby you can visit AKF Martial Arts Academy of Eau Claire for martial arts and fitness, or Northern Safari Army Navy for outdoor gear and sporting goods.