Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and rude staff interactions, particularly during late-night shifts.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or incorrectly prepared items.
Customer Experience
Positive experiences were noted for friendly staff and quick service during certain hours, but overall consistency in service quality was lacking.
Order Accuracy
Frequent complaints about missing items, incorrect orders, and inadequate attention to special requests were highlighted.
MH
Maddie Hagen
2 days ago
1.0
Slowest McDonald’s I’ve ever been to the employees really suck
AS
andrew schultze
Feb 18, 2026
5.0
I dont leave good reviews on Google, I know I only come here on google because a manager didnt make it right.... WHY WAS MY QUARTER POUNDER SO AMAZING TONIGHT!?!?! I WANT ANSWERS!!!! Been eating these since the 90s, and i have never been like, wow this tastes amazing! 🤣 It was midnight, but they were so fast! The window guy didnt act like I was a inconvenience either!
TT
Taryn
Feb 5, 2026
4.0
Waited a bit and the food was not fresh, great staff, very friendly
JM
Joyce Mielke
Jan 28, 2026
5.0
Good hot fast bite for lunch. Sandwiches made exactly how I like them with plenty of fresh toppings and they were very fresh and the meat was well cooked and hot. Fries were hot and not overly salty. Normally not a choice for me for lunch but this was close and when time is crunched and people are hungry McDonald's fills that void. Using the app saves money for smartphone users and is worth the download because you get points to redeem for free items. Definitely recommend the EauClaire Hastings Way McDonald's for lunch or when you need a quick bite. Friendly staff as well makes it even better!
AC
Amber Cruz
Jan 17, 2026
1.0
The employee was rude and was only interested in talking to his buddy about cars they messed up my order and tried to fix it but still messed it up cuz no one wanted to actually listen to my order him and his buddy had more important conversations to talk about I would never recommend going there
What are the operating hours for this McDonald's location?
This McDonald's in Eau Claire, WI is open 24 hours a day, 7 days a week, including for delivery and drive-thru.
Does this McDonald's offer delivery and pickup services?
Yes, the location offers curbside pickup, delivery, and same-day delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android. The app links are: https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS and https://play.google.com/store/apps/details?id=com.mcdonalds.app for Android.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a 24/7 drive-thru service available.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1513 S Hastings Way, Eau Claire, WI 54701, USA.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Nearby coffee options include Dunkin', known for donuts and coffee, and Fit Lab Eau Claire, which offers smoothies and coffee.
What nearby stores could I visit for home improvement or supplies after grabbing food at McDonald's?
You can check out Sherwin-Williams for hardware and building supplies or Banbury Candle and West Rowe for home goods and garden needs.
Are there any nearby places to get a haircut or beauty treatments near McDonald's?
Yes, nearby options include The Barbershop, Pink Orchard Salon, Full Bloom Skin Care, AX-Nails, and Govin's Barber Salon for various hair and beauty services.
What are some fitness or outdoor activity places near this McDonald's?
Nearby you can visit AKF Martial Arts Academy of Eau Claire for martial arts and fitness, or Northern Safari Army Navy for outdoor gear and sporting goods.
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