Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,640 reviews
5 stars
527
4 stars
376
3 stars
333
2 stars
141
1 star
263
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Service Quality
Customer service experiences varied widely, with some praising staff while others noted rudeness and slow service.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and food preparation.
Mobile Orders
Customers experienced difficulties with mobile orders, including long wait times and incorrect items.
- RSRyan Schmidt1 day ago1.0Handed out food to another car
- AAanglevslichNov 13, 20251.0Completely ignored by the staff for over 15 minutes while making eye contact the whole time?
- AMAndy MullyNov 10, 20251.0Waited 10 minutes for my order, the staff gave it to someone else lol...I have had the worst experience with any mcdonalds throughout Wisconsin. This is the second time in a month I have asked for a refund, giving them the benefit of the doubt, and left hungry to go somewhere else/just go home and cook. I will not eat McDonald's nor will I get it for anyone, for the rest of my existence. Forever dead to me.
- PLPhong LorNov 8, 20251.0Did a mobile order 15 minutes before arriving to the store and waited another 10 minutes at the store? Why would I do a mobile order and not expect my food to be ready? Might as well went through drive through. I would have gotten my food faster and would be less upset.
- MSMax SchafferOct 21, 20253.0Service is decent here, in person. The doordash menu is very limited for this location though. Recommend you manually change the location in the app to the Mccdonalds off clairemont for a better selection if you are using doordash. Also there is the matter of window confusion. More than once I was told I pulled to the wrong window after paying at the first window. However the lady who took my money never specified which window I should pull too.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's in Eau Claire, WI is open 24 hours a day, 7 days a week, including for delivery and drive-thru.
Does this McDonald's offer delivery and pickup services?
Yes, the location offers curbside pickup, delivery, and same-day delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android. The app links are: https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS and https://play.google.com/store/apps/details?id=com.mcdonalds.app for Android.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a 24/7 drive-thru service available.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1513 S Hastings Way, Eau Claire, WI 54701, USA.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Nearby coffee options include Dunkin', known for donuts and coffee, and Fit Lab Eau Claire, which offers smoothies and coffee.
What nearby stores could I visit for home improvement or supplies after grabbing food at McDonald's?
You can check out Sherwin-Williams for hardware and building supplies or Banbury Candle and West Rowe for home goods and garden needs.
Are there any nearby places to get a haircut or beauty treatments near McDonald's?
Yes, nearby options include The Barbershop, Pink Orchard Salon, Full Bloom Skin Care, AX-Nails, and Govin's Barber Salon for various hair and beauty services.
What are some fitness or outdoor activity places near this McDonald's?
Nearby you can visit AKF Martial Arts Academy of Eau Claire for martial arts and fitness, or Northern Safari Army Navy for outdoor gear and sporting goods.