Dunkin'

3.9
410 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Eau Claire, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1431 South Hastings Way, Eau Claire, WI
54701, United States

Hours

Reviews

3.9
410 reviews
5 stars
219
4 stars
70
3 stars
33
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness from staff and long wait times for orders.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile orders.

Food Quality

Mixed reviews on food quality, with some items described as stale or burnt, while others were enjoyed.

Coffee Consistency

Inconsistent coffee quality, with some customers receiving burnt or poorly made drinks.

Drive-Thru Efficiency

Drive-thru service was noted as faster than in-store service, but still faced issues with order accuracy.
  • KJ
    kaela jean
    Nov 9, 2025
    1.0
    This was the avocado toast I was given a few days ago, not to mention I ordered the snackin' bacon and there was only 4 tiny pieces in the bag. It looks as though they took the slices that should have been it the bag and just threw them on top. I went inside to tell them I needed my toast remade and not burnt. It was brought out to me by a woman with short hair and glasses. She threw in on the counter with an attitude, didnt even look at me, and walked off. Got out to my car and took a bite of the new "toast" and it wasn't toasted at all, maybe warmed up but not toasted. I didnt have time to go back in and say anything because I would have been late for work, but please do better.
  • OG
    Olivia Gasior
    Oct 5, 2025
    1.0
    Terrible customer service. Walked inside to pick up a mobile order, waited for 20 minutes. Had 5 employees walk right past me, look me in my eyes and continue by. Not a word, looking at me but not speaking a word, acting like I wasn't even there. It takes two seconds to ask a customer what they need, and tell them it'll be right up. So I walked out, went through the drive thru and was able to get my order in less than two minutes. I'll never step foot inside this establishment again; always select drive thru mobile order otherwise the employees won't acknowledge your existence. Coffee was pretty good, but hash browns were soggy and the bagel was pretty stale. Good price for the meal deal though. Donuts also good but they put it upside down in the bag so the frosting got smeared.
  • SP
    Steve Pants
    Sep 3, 2025
    1.0
    placed an online order for hot chocolates and received the most rancid coffee I've ever had. not sure where the confusion came from. Quick service otherwise
  • CJ
    Christina Johnson
    Aug 25, 2025
    5.0
    I always love Dunkin coffee and donuts. I go there every time I travel.
  • AN
    Amber Newton
    Aug 24, 2025
    5.0
    Friendly atmosphere and wonderful customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Eau Claire, WI?

Dunkin' in Eau Claire, WI is open daily from 5:00 AM to 8:00 PM.

Where is Dunkin' in Eau Claire located?

Dunkin' is located at 1431 South Hastings Way, Eau Claire, WI 54701, USA.