Brand Certified

Dairy Queen Grill & Chill

3.8

(430 reviews)

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Business Details

2451 Birch St, Eau Claire, WI

54703-3452, United States

(715) 835-2181

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

2451 Birch St, Eau Claire, WI

54703-3452, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

3.8

430 reviews

5 stars

198

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty counters and floors.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and ice cream.

VK
Vassily Knigge
Jan 9, 2026
3.0
Chicken tenders WERE TINY
KM
Keegan Morrison-Deram
Dec 8, 2025
2.0
EDIT: READ REVIEWS. EVERYONE'S ICE CREAM IS LIKE THIS. COMPLETELY MELTED BLIZZARDS HERE. AUTOMATED UNHELPFUL RESPONSES. Just left from here. Came in and ordered our food. Had to wipe off the counter as they gave us our blizzards completely water-level melted and overflowing. Had to ask for lids for the blizzards, and boxes for the chicken. One lady wearing a white beanie was very kind and helpful. The other girl was just flat out bad at her job. Can't recommend this location after that. THEY DONT FLIP THEIR BLIZZARDS. THEY WILL ALWAYS BE MELTED AND YOU WILL NOT GET A REMAKE OR REFUND. DONT BUY FROM HERE.
JH
John Hodges
Nov 5, 2025
2.0
Not sure if they were just short handed, but the wait was insanely long. At least the food was good.
EE
EdthaCow
Nov 1, 2025
2.0
Dreadfully slow. Better off going home, make a meal, go buy a soda. After that you might be greated and get your food. Otherwise very unproffesional and treated like an inconvience.
TO
Timothy O'Donnell
Oct 26, 2025
5.0
Ordered two flamethrower burgers. Looked and tasted great, thanks!

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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