Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
427 reviews
5 stars
198
4 stars
92
3 stars
52
2 stars
25
1 star
60
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including dry burgers, cold fries, and poorly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and certain menu items.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the portions were small and not worth the cost.
- JHJohn HodgesNov 5, 20252.0Not sure if they were just short handed, but the wait was insanely long. At least the food was good.
- EEEdthaCowNov 1, 20252.0Dreadfully slow. Better off going home, make a meal, go buy a soda. After that you might be greated and get your food. Otherwise very unproffesional and treated like an inconvience.
- TOTimothy O'DonnellOct 26, 20255.0Ordered two flamethrower burgers. Looked and tasted great, thanks!
- KSKelsey StelznerOct 10, 20251.0Chicken strips were just breading almost no chicken inside ice cream was completely melted. Fries were rock hard, and the lady who I speak to was rude and said she could do nothing about it to contact DoorDash.got a 4 pice chicken basket and got this.
- CWChad WilliamsOct 6, 20255.0The youg gentlemen working the night we drove through did a good job communicating and engaging with us. Been a long couple days traveling and a DQ blizzard sounded good. Both of the items we ordered were made very well and while we waited, the guy at the window chit chatted with us, which was nice. Good to see!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 2451 Birch St?
The Dairy Queen Grill & Chill at 2451 Birch St is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru for convenient food and treat pickup.
Is this Dairy Queen location family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides amenities like booster seats and high chairs.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available along with WiFi access.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place orders online for pickup through their official order page.
Do they have a mobile app for exclusive deals at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby places could I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you can check out Anytime Fitness for a workout, Holiday Stationstores for quick convenience items, or Festival Foods for grocery shopping.
Is there a nearby gas station close to Dairy Queen Grill & Chill?
Yes, Mega Holiday and Holiday Stationstores gas stations are close to Dairy Queen for convenient fuel stops.
Are there any nearby services for automotive care near Dairy Queen Grill & Chill?
Yes, Birch Street Auto Care offers automotive repair, tire services, and towing nearby for vehicle needs.