Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
430 reviews
5 stars
198
4 stars
92
3 stars
54
2 stars
25
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or poorly prepared items, including melted ice cream and dry burgers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty counters and floors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and ice cream.
- VKVassily Knigge4 days ago3.0Chicken tenders WERE TINY
- KMKeegan Morrison-DeramDec 8, 20252.0EDIT: READ REVIEWS. EVERYONE'S ICE CREAM IS LIKE THIS. COMPLETELY MELTED BLIZZARDS HERE. AUTOMATED UNHELPFUL RESPONSES. Just left from here. Came in and ordered our food. Had to wipe off the counter as they gave us our blizzards completely water-level melted and overflowing. Had to ask for lids for the blizzards, and boxes for the chicken. One lady wearing a white beanie was very kind and helpful. The other girl was just flat out bad at her job. Can't recommend this location after that. THEY DONT FLIP THEIR BLIZZARDS. THEY WILL ALWAYS BE MELTED AND YOU WILL NOT GET A REMAKE OR REFUND. DONT BUY FROM HERE.
- JHJohn HodgesNov 5, 20252.0Not sure if they were just short handed, but the wait was insanely long. At least the food was good.
- EEEdthaCowNov 1, 20252.0Dreadfully slow. Better off going home, make a meal, go buy a soda. After that you might be greated and get your food. Otherwise very unproffesional and treated like an inconvience.
- TOTimothy O'DonnellOct 26, 20255.0Ordered two flamethrower burgers. Looked and tasted great, thanks!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 2451 Birch St?
The Dairy Queen Grill & Chill at 2451 Birch St is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru for convenient food and treat pickup.
Is this Dairy Queen location family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides amenities like booster seats and high chairs.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available along with WiFi access.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place orders online for pickup through their official order page.
Do they have a mobile app for exclusive deals at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby places could I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you can check out Anytime Fitness for a workout, Holiday Stationstores for quick convenience items, or Festival Foods for grocery shopping.
Is there a nearby gas station close to Dairy Queen Grill & Chill?
Yes, Mega Holiday and Holiday Stationstores gas stations are close to Dairy Queen for convenient fuel stops.
Are there any nearby services for automotive care near Dairy Queen Grill & Chill?
Yes, Birch Street Auto Care offers automotive repair, tire services, and towing nearby for vehicle needs.