Dairy Queen Grill & Chill

Reviews

• AA

  Amber

  Oct 12, 2025
  1.0
  My husband went here to get me a DQ Cake for my birthday and asked for something to be written on it. Three employees literally sat and argued over who was going to write on my cake and after 10 mins someone finally wrote on my cake! It looked absolutely terrible my almost 2 year old grandson could have written better and would prolly know how to spell! This is not the first time we’ve had an issue with them writing things on cakes and they think it’s ok to send this out the doors??? And the place was an absolute mess he said, food all over the floor and workers not washing hands and messing around cussing and complaining openly about having to do their job!?? Come on DQ train your people better! Definitely won’t come back thanks for ruining my cake because your workers wanted to be petty!
• BH

  Barb Hoen

  Oct 4, 2025
  2.0
  We went inside because the drive thru line wasn't moving. Didn't wait long to order, then waited 45 minutes without food. Because we needed to be somewhere by a certain time, I asked for my money back because we couldn't wait any longer. Meanwhile, several large Grub Hub orders were received, processed and sent out. That was clearly causing the hold up for all the rest of us. Being understaffed was the reason given for the delay. In my view, the facility is not equipped to handle Grub Hub along with regular on site customers. Prior visits to this location have been a fun experience. No longer.
• TH

  Tessa H

  Oct 4, 2025
  1.0
  5 of us went to Dairy Queen this past Friday evening. We are in the area for a local event and live out of state. We arrived at 8:55 and went inside to order. There was a group of young girls and also a door dasher waiting for their order when we arrived. As we're waiting to order, the two staff members making orders, older female and a young male were swearing and complaining of customers coming inside because they lobby closed at 9pm. The place was an absolute mess. There was crumbs from previous orders all off the place. The mixers were full of cookie crumbs at the bottom and on the mixer it self. Along with the floor covered with crumbs and food! I have never seen an Dairy Queen this dirty before. We finally were able to order and once again the younger male started getting really upset because customers were coming inside to order. They had the main door open, but the side doors locked. The older female was literally wiping her hands on her jeans and touching her hair AS SHES MAKING THE ICE CREAM! I didn't see anyone wash their hands ONCE between orders or taking orders. The place is absolutely filthy and clearly the young man didn't want to do his job because he had too many customers!
• SD

  Sara Diaz

  Sep 30, 2025
  1.0
  20 min from order to getting our food in drive thru.. nobody dining in even. this is insane when its not even busy!
• DD

  David Dobias

  Sep 14, 2025
  3.0
  Onion rings were delicious and the shakes were very good. Took our order quickly and effectively but delivery of the food took a long time. We got the onion rings in a fair amount of time and then had to wait too long on the shakes (which one would believe should take less time than the onion rings). Finished the onion rings before we got the shakes. There were 4 or 5 people working the window and they all were doing things but it just seemed to be disjointed and not efficient or effective.

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