Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
540 reviews
5 stars
232
4 stars
120
3 stars
54
2 stars
40
1 star
94
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and food preparation areas.
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
There were numerous complaints about incorrect orders and poor food quality, including melted ice cream and cold food.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
AY
Andrew Yeager
Feb 18, 2026
1.0
I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent-so slow that you'd be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who's ever wasted their time here.
Thanks for deleting my review, but I have it saved and will continue to post it every time.
GE
Gavin Ericson
Feb 7, 2026
1.0
I ordered through the Drive Through and waited for 15 minutes for an ice cream sundae. I felt trapped in line. Definitely never going here again because this isn’t the first time I’ve had to wait excessively.
AS
Alrick Sayasavanh
Feb 6, 2026
1.0
I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent—so slow that you’d be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who’s ever wasted their time here.
SW
Shane William
Feb 2, 2026
1.0
They don’t wear gloves when cooking at this location. They balked when I questioned it but the way they handled the food with no gloves made me ensue to never go back. The location on the south side wears gloves…
HH
Heather Harding
Jan 1, 2026
1.0
Whelp we ordered four shakes . It’s not closed yet but they are arguing. Inside and the guy who took the order and our payment is out shoveling…
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options for families and children?
Yes, the location offers outdoor seating, booster seats, high chairs, and is family- and kid-friendly.
Is Dairy Queen Grill & Chill accessible for customers with disabilities?
Yes, the restaurant is wheelchair accessible and has restrooms designed to accommodate all customers.
Can I order food online or via mobile app at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and enjoy mobile deals through the Dairy Queen app and website.
What is the address and contact number for Dairy Queen Grill & Chill in Eau Claire?
The address is 2801 Golf Rd, Eau Claire, WI 54701-9007. You can reach them by phone at +1 715-835-5329.
Are there nearby places to visit or services around Dairy Queen Grill & Chill?
Nearby places include Kwik Trip and Holiday Stationstores for convenience and fuel, Espy Specs for eyewear services, and Family Video for rentals. Visitors can combine visits for errands or entertainment.
Is there a bank or ATM near Dairy Queen Grill & Chill?
Yes, U.S. Bank ATM and Royal Credit Union are nearby for your banking needs.
Where can I find other dining options close to Dairy Queen Grill & Chill?
Close dining options include Hardee's, Burger King, Cousins Subs, and China Wok, providing a variety of fast food and international cuisines.
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Certified March 01, 2026Yext Knowledge Graph
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