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Dairy Queen Grill & Chill

3.7
(540 reviews)

Business Details

2801 Golf Rd, Eau Claire, WI
54701-9007, United States
(715) 835-5329
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2801 Golf Rd, Eau Claire, WI
54701-9007, United States

Hours

Reviews

3.7
540 reviews
5 stars
232
4 stars
120
3 stars
54
2 stars
40
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and food preparation areas.

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

There were numerous complaints about incorrect orders and poor food quality, including melted ice cream and cold food.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • AY
    Andrew Yeager
    Feb 18, 2026
    1.0
    I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent-so slow that you'd be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who's ever wasted their time here. Thanks for deleting my review, but I have it saved and will continue to post it every time.
  • GE
    Gavin Ericson
    Feb 7, 2026
    1.0
    I ordered through the Drive Through and waited for 15 minutes for an ice cream sundae. I felt trapped in line. Definitely never going here again because this isn’t the first time I’ve had to wait excessively.
  • AS
    Alrick Sayasavanh
    Feb 6, 2026
    1.0
    I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent—so slow that you’d be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who’s ever wasted their time here.
  • SW
    Shane William
    Feb 2, 2026
    1.0
    They don’t wear gloves when cooking at this location. They balked when I questioned it but the way they handled the food with no gloves made me ensue to never go back. The location on the south side wears gloves…
  • HH
    Heather Harding
    Jan 1, 2026
    1.0
    Whelp we ordered four shakes . It’s not closed yet but they are arguing. Inside and the guy who took the order and our payment is out shoveling…

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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