Chipotle Eau Claire is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally praised the food quality, with many noting it was delicious and fresh, although some reported issues with overly salty or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times, particularly for online orders.
Cleanliness
Feedback indicated that the dining area often needed better cleaning, with reports of dirty tables and overflowing garbage cans.
Portion Sizes
Several customers expressed dissatisfaction with inconsistent portion sizes, often receiving less food than expected for the price.
Allergy Awareness
There were significant concerns regarding staff training on food allergies, with multiple reviews detailing inadequate precautions taken for customers with dietary restrictions.
AG
A fish in the galaxy
Dec 30, 2025
5.0
The food is awesome as always but they need to clean up the dining area...
NK
Nate Kling
Dec 21, 2025
3.0
Fast service. Good food. Dirty tables and garbage cans overflowing, ice machines ne broke down with no ice option.
JE
Jeffrey Ebert
Dec 12, 2025
5.0
This is the Chipotle to choose in Eau Claire. Always good. Always busy. They keep the store fairly clean and have not ran out of
Ingredients while I visited. I had a pretty poor experience at the Clairemont location today and I will gladly wait in line and come to
This store.
AM
Aaron Midthun
Dec 4, 2025
2.0
Dang. I’m so disappointed. I’ve been a regular at this location forever and this experience hurt. I pre ordered online, Pickup scheduled at 5:30. It’s now 6:00 and the line of customers has turned over at least 4 times and I’m still waiting. Counted 10 staff members and here I wait….
DP
Dakota Petersen
Dec 1, 2025
2.0
Got my whole order wrong I ordered a bowl with cheese and queso and chicken and so on they didn't get a single part of the order right instead I got steak and not a single bit of cheese instead they put guacamole and everything else but what i ordered.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eau Claire offer?
Chipotle Eau Claire offers fast-casual, customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Eau Claire?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Eau Claire offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What measures does Chipotle take to ensure food quality and sustainability?
Chipotle sources ingredients from farms practicing humane and sustainable methods and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Eau Claire accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events and groups.
Is Chipotle Mexican Grill in Eau Claire an LGBTQ-friendly establishment?
Yes, the location welcomes LGBTQ customers and is inclusive to all guests.
What are some nearby dining options close to Chipotle Mexican Grill in Eau Claire?
Nearby dining options include Jersey Mike's sandwich shop and Culver's American restaurant, both within walking distance for varied meal choices before or after your Chipotle visit.
Are there convenient stores or services near Chipotle Mexican Grill for additional needs?
Yes, nearby you can find AT&T Store for mobile needs, Sears for department store shopping, and the U.S. Bank for financial services.
Can I combine a visit to Chipotle with other local attractions in Eau Claire?
Certainly, you can visit Crumbl Cookies for desserts or Caribou Coffee for beverages nearby, making it easy to enjoy a full outing around Chipotle.