Business Details
About
Mexican Restaurant
Chipotle Eau Claire is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.2
1,393 reviews
5 stars
814
4 stars
283
3 stars
126
2 stars
47
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, with many enjoying the flavors and freshness, though some noted issues with saltiness and portion sizes.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff, slow service, and mistakes with orders.
Cleanliness
Several customers reported that the restaurant was dirty, with unclean surfaces and a lack of attention to hygiene.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, particularly with online orders.
Staff Training
There were complaints about staff not being properly trained, especially regarding food allergies and customer service etiquette.
- KKKNov 17, 20251.0I have issues here every time I go, I will no longer be returning to this location. The food was not made correctly, and there were random pieces of other food mixed in that did not belong in my order along with huge chunks of onion and pepper. The chips were extremely stale and not edible. The chimichurri sauce was almost entirely oil. Bring up any issue and they'll give you a run-around instead of refunding your order.
- TKTevin KolveNov 11, 20251.0We salute veterans... but only after 4pm.. I'll make sure to only remember to serve my country from 4-8pm when I feel like it.
- CCCNov 11, 20255.0Fast friendly service and great food
- MLMatt LNov 6, 20254.0Great food as always. Dining room needs to be wiped down more frequent when they get busy.
- DJD JohnsonOct 14, 20251.0Make sure to check your receipt at this particular Chipotle. They might pull a few fast ones through gaslighting tactics. Don’t let these people or the weird manager get away with it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eau Claire offer?
Chipotle Eau Claire offers fast-casual, customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Eau Claire?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Eau Claire offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What measures does Chipotle take to ensure food quality and sustainability?
Chipotle sources ingredients from farms practicing humane and sustainable methods and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Eau Claire accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events and groups.
Is Chipotle Mexican Grill in Eau Claire an LGBTQ-friendly establishment?
Yes, the location welcomes LGBTQ customers and is inclusive to all guests.
What are some nearby dining options close to Chipotle Mexican Grill in Eau Claire?
Nearby dining options include Jersey Mike's sandwich shop and Culver's American restaurant, both within walking distance for varied meal choices before or after your Chipotle visit.
Are there convenient stores or services near Chipotle Mexican Grill for additional needs?
Yes, nearby you can find AT&T Store for mobile needs, Sears for department store shopping, and the U.S. Bank for financial services.
Can I combine a visit to Chipotle with other local attractions in Eau Claire?
Certainly, you can visit Crumbl Cookies for desserts or Caribou Coffee for beverages nearby, making it easy to enjoy a full outing around Chipotle.