Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Customers reported inconsistent service, with some experiencing long wait times and inattentive staff, particularly for in-store orders compared to drive-thru customers.
Product Quality
Mixed feedback on coffee quality, with some customers receiving drinks that were poorly made or contained coffee grounds, while others praised the taste and variety.
Atmosphere
The ambiance is generally well-received, with many customers appreciating the comfortable seating and inviting environment.
Customer Experience
While many reviews highlight friendly staff and positive interactions, there are notable complaints about order accuracy and responsiveness to customer needs.
CJ
Cara Johnson
4 days ago
5.0
I love caribou. I consistently get a quality beverage every time. The only problem is that I have become addicted and I spend way too much money here, but I’ve also saved so much using the rewards program. If you are a loyalist to another popular national coffee chain I would recommend giving this Midwest coffee shop a try
FD
Florence Dean
Jan 4, 2026
4.0
Hey, I would just love a single napkin if I get a food item. Especially a handheld breakfast sandwich with cheese. Is it policy to only give napkins upon request? Are we saving money here? This was drive-thru.
ET
Elizabeth Tep
Dec 14, 2025
2.0
I came in on 12/14/25 while I was in town visiting a friend. It didn't look too busy when I went in but took a couple of minutes until someone noticed me and took my order. The order taker asked for my perks number but didn't verify the name. I didn't think much of it until I was waiting about 4-5 minutes for my drink which was entered not under my perks name but someone else's.
One of the girls asked what I waiting for and I said my drink which she pointed at the drink that I ordered and I just answered that that name wasn't my name. She apologized and just said there's no other name on the screen and that's your drink. I looked at her and just accepted it and left.
I had a free drink that I was going to use which I think would've been better if I just did a mobile order instead of in-person.
I would suggest having the workers double check the name on the perks account just to prevent something like this happening again in the future.
PT
Paul Richardson (TheHomeWizard)
Dec 7, 2025
4.0
Drive thru works
JT
Jacqueline Tinberg
Nov 14, 2025
5.0
Love this Caribou! So friendly and my order is always perfect.
What types of drinks and food can I find at Caribou Coffee?
Caribou Coffee serves coffee, iced coffee, mocha, latte, hot chocolate, cold press, tea, breakfast items, breakfast sandwiches, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Does Caribou Coffee provide vegan and dairy-free options?
Yes, Caribou Coffee offers vegan and dairy-free options including oat milk.
Can I order Caribou Coffee's drinks through a mobile app?
Yes, you can order using the Caribou Coffee app available on both the Apple App Store and Google Play Store for mobile ordering and pay-ahead options.
Is Caribou Coffee wheelchair accessible and family-friendly?
Yes, Caribou Coffee has wheelchair accessible entrances, seating, restrooms, and welcomes families and children.
Are there outdoor seating and free Wi-Fi available at Caribou Coffee?
Yes, Caribou Coffee offers outdoor seating and free Wi-Fi for customers.
What nearby places can I visit before or after enjoying a coffee at Caribou Coffee?
You can visit nearby places like Bridge Stop convenience store, Mancino's American restaurant, or Panera Bread cafe, all located close to Caribou Coffee on Clairemont Avenue.
How can visiting nearby medical centers complement my visit to Caribou Coffee?
After your coffee, you can visit nearby medical facilities like Mayo Clinic Health System, Prevea Cancer Center at HSHS Sacred Heart Hospital, or TLC Laser Eye Center for convenient healthcare services.
Is there nearby lodging available if I am visiting Caribou Coffee from out of town?
Yes, Americas Best Value Inn Campus View hotel is located near Caribou Coffee, providing convenient accommodation options.