Caribou Coffee

4.3
508 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
807 W Clairemont Avenue, Eau Claire, WI
54701, United States

Hours

Reviews

4.3
506 reviews
5 stars
329
4 stars
98
3 stars
32
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and inattentive staff, particularly for in-store orders compared to drive-thru customers.

Product Quality

Mixed feedback on coffee quality, with some customers receiving drinks that were poorly made or contained coffee grounds, while others praised the taste and variety.

Atmosphere

The ambiance is generally well-received, with many customers appreciating the comfortable seating and inviting environment.

Customer Experience

While many reviews highlight friendly staff and positive interactions, there are notable complaints about order accuracy and responsiveness to customer needs.
  • CJ
    Cara Johnson
    4 days ago
    5.0
    I love caribou. I consistently get a quality beverage every time. The only problem is that I have become addicted and I spend way too much money here, but I’ve also saved so much using the rewards program. If you are a loyalist to another popular national coffee chain I would recommend giving this Midwest coffee shop a try
  • FD
    Florence Dean
    Jan 4, 2026
    4.0
    Hey, I would just love a single napkin if I get a food item. Especially a handheld breakfast sandwich with cheese. Is it policy to only give napkins upon request? Are we saving money here? This was drive-thru.
  • ET
    Elizabeth Tep
    Dec 14, 2025
    2.0
    I came in on 12/14/25 while I was in town visiting a friend. It didn't look too busy when I went in but took a couple of minutes until someone noticed me and took my order. The order taker asked for my perks number but didn't verify the name. I didn't think much of it until I was waiting about 4-5 minutes for my drink which was entered not under my perks name but someone else's. One of the girls asked what I waiting for and I said my drink which she pointed at the drink that I ordered and I just answered that that name wasn't my name. She apologized and just said there's no other name on the screen and that's your drink. I looked at her and just accepted it and left. I had a free drink that I was going to use which I think would've been better if I just did a mobile order instead of in-person. I would suggest having the workers double check the name on the perks account just to prevent something like this happening again in the future.
  • PT
    Paul Richardson (TheHomeWizard)
    Dec 7, 2025
    4.0
    Drive thru works
  • JT
    Jacqueline Tinberg
    Nov 14, 2025
    5.0
    Love this Caribou! So friendly and my order is always perfect.

Frequently Asked Questions About Caribou Coffee

What are the opening hours of Caribou Coffee at 807 W Clairemont Avenue, Eau Claire?

Caribou Coffee is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.