Several customers reported issues with food quality, including undercooked wings, cold meals, and missing items in takeout orders.
Service Issues
Many reviews highlighted slow and inattentive service, with some customers feeling ignored or receiving incorrect orders.
Cleanliness Concerns
Multiple customers expressed concerns about cleanliness, mentioning dirty tables, unclean utensils, and unsanitary conditions in the restaurant.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and attentiveness.
Atmosphere
The restaurant's atmosphere was generally described as lively and suitable for sports viewing, but some found it too noisy or crowded.
SK
Sam Kerkeni
Oct 12, 2025
1.0
I ordered via the Buffalo Wild Wings app for delivery… driver was on site very shortly. Order took a little longer than expected… that’s okay.
However what isn’t okay is that the order arrived tepid- some items actually cold…
Hey it happens, I’m not gonna freak out about that, it’s not ideal of course, but biting into the wings it was almost raw internally.
I’m not gonna finish this meal, it’s not safe to eat.
I’ve never had a bww serve actually unsafe to eat food… and it’s concerning. I’m sure if you go in to the restaurant, it’ll be fine… but I’d give very strong advice against ordering for delivery.
RL
Rick Ledin
Oct 11, 2025
5.0
Great food and service.
JJ
Jesse
Sep 27, 2025
1.0
I’ve come to Buffalo for a couple years now usually I don’t have an issue. But I’ve come in on a couple Fridays and dealt with a server named Nicole. For a shorter woman she has a voice that carries. I’ve felt very uncomfortable with her so I decided to start coming in on different days. I’ve over heard her talking to other people workers here about things that should stay in her personal life that isn’t family friendly. I don’t want my kids hearing about that. Not to mention I was in one night for drinks and saw her twerking on the bartender even if it was ok for both parties it’s definitely unprofessional. Not to mention I’ve had a few other servers look very uncomfortable near her. I’ve also seen her inappropriately touching other people throughout the restaurant. It just makes me feel very uncomfortable being here and watching it all take place. And considering this is still happening either management doesn’t want to deal with it or she’s getting a slap on the wrist.
JJ
Jeremiah Franz (jerrytwohats)
Sep 21, 2025
2.0
I think they should invest in hair/beard nets 🤢
CH
Cory Holmes
Sep 19, 2025
5.0
The ultimate sports restaurant. Great wings, great environment helpful service and all the TVs and sports you could imagine.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Eau Claire, WI?
It is located at 4612 Keystone Crossing, Eau Claire, WI 54701, United States.
What are the opening hours for Buffalo Wild Wings in Eau Claire?
The restaurant is open from 11:00 AM to midnight Monday through Thursday, until 1:00 AM on Friday and Saturday, and until 11:00 PM on Sunday.
How can I contact Buffalo Wild Wings in Eau Claire?
You can reach them by phone at +1 715-858-9453.
Does Buffalo Wild Wings in Eau Claire offer takeout?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
What online resources are available for Buffalo Wild Wings in Eau Claire?
You can find more information on their official website as well as their Facebook, Yelp, and Google pages, all listed in their profile.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby places include Cold Stone Creamery for desserts, Panera Bread for coffee and bakery items, and Caribou Coffee for café and tea experiences.
Are there banking services near Buffalo Wild Wings in Eau Claire?
Yes, there are several banking options nearby including US Bank, U.S. Bank, and a U.S. Bank ATM, which can be convenient for your financial needs before or after your visit.
What retail stores are close to Buffalo Wild Wings for additional shopping?
Nearby retail options include AT&T stores for mobile phone accessories and Complete Nutrition for vitamins and supplements.
Are there health and personal care services near Buffalo Wild Wings?
Yes, nearby services include the dermatology practice Schulz, Caryn I MD, Hair Salons such as Grazie Aveda Concept Hair Salon and Sport Clips Haircuts, and HearingLife for medical and nutritional products.