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Buffalo Wild Wings

3.8
(2146 reviews)

Business Details

4612 Keystone Crossing, Eau Claire, WI
54701, United States
(715) 858-9453

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 4612 Keystone Crossing, Eau Claire, WI. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
4612 Keystone Crossing, Eau Claire, WI
54701, United States

Hours

Reviews

3.8
2,146 reviews
5 stars
958
4 stars
504
3 stars
230
2 stars
149
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported extremely slow service, with long wait times to be seated and served, even when the restaurant was not busy.

Food Quality

There were numerous complaints about food quality, including cold or undercooked items, incorrect orders, and overall dissatisfaction with the taste and presentation.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including inattentiveness and inappropriate conduct, which negatively impacted the dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
  • LL
    L
    3 days ago
    1.0
    Every time we have gone into this Buffalo Wild Wings we have had a bad experience. Today we tried to give them another chance and were seated quickly, got our drinks ordered, then waited for 20 minutes until we gave up and talked to the hostess to pay our bill. We said we understood it gets busy and the manager acknowledged it isn’t busy at all and this shouldn’t have been an issue. In the past we have had cold fries, slow service, and just a lack of good experience here. We wanted to try again but won’t be from here. If you go in please be ready to wait even if they aren’t busy.
  • MA
    mahmoud amer
    5 days ago
    5.0
    Great food and efficient service
  • AE
    Alia Eaton
    Feb 2, 2026
    3.0
    The food was good, especially the appetizer platter. I suggest the everything pretzel bites with the beer cheese. I also had the black cherry limeade 8/10. My friend and myself both ordered a chicken wrap both of us asked for no tomato. After waiting 30+ min for them they both came out with Tomatoes all over them. Despite them both having no tomato stickers on them. When we pointed it out they took both wraps back and had them back in under 3min. They didnt remake anything. They simply picked the tomato off and gave them back to us. I watched servers pick at their faces and hair then serve food. They touched food and ate fries off of other people's plates. They stood around a majority of the time on their phones. Nobody used sanitizer or washed their hands Despite having easy access to both. I asked to see a manager on duty and was told there wasn't one. I don't think I'll be going back any time soon.
  • BT
    Blimpy Tangerine
    Jan 31, 2026
    5.0
    Okay, so honestly, I'm more writing this review because the man who served my food, (I was in a booth in the back when you turned left by the entrance) not the one who took my order, but the tall brown haired one was really cute, and I wanted him to know that :) I'm the girl who ordered the everything pretzel knots with the beer cheese. I know you weren't our sever but you were talking to the booth next to us.
  • OH
    Oscar Hernandez
    Jan 31, 2026
    3.0
    My tripple bacon cheese burger was great! Fries were cold, I didn't get my food until halfway through everyone else's meal. 12 in our group, 6 at our table. Most thought the wings were not that great.

Brand Certified Facts from Buffalo Wild Wings

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