Service Quality
Customers frequently reported rude or unprofessional behavior from staff, with many noting a lack of friendliness and attentiveness.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and frequent mistakes, leading to customer frustration.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty conditions, particularly in the lobby and restrooms.
Food Quality
Several reviews mentioned food being served cold, stale, or improperly prepared, contributing to dissatisfaction with the overall dining experience.
Inconsistent Experience
Customer experiences varied widely, with some praising quick service and fresh food, while others reported long waits and poor service.