McDonald's

3.4
793 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
119 W Pine St, Eagle River, WI
54521, United States

Hours

Reviews

3.4
793 reviews
5 stars
235
4 stars
187
3 stars
153
2 stars
71
1 star
147

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted issues with cleanliness, including dirty lobbies and unsanitary food handling practices.

Service Quality

Mixed feedback on service; some praised friendly staff while others reported rude behavior and slow service.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong modifications.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or undercooked items.

Management Issues

Negative experiences with management, including unprofessional behavior and poor customer service responses.
  • MD
    matthew drew
    Nov 17, 2025
    1.0
    Missing food from a mobile order. Employees seemed to be more interested in having a social hour instead of working. Had to return to the restaurant to get missing stuff from my order. Upon returning I stood at the front counter. The person making sandwiches looked at me at least a few times that I noticed and couldn't say anything to anyone else. Rather disappointed with the service. I not only had to wait for my order but it was missing items. Sad just sad Double check your orders to make sure things are there.
  • HP
    Haille Pie
    Oct 29, 2025
    1.0
    It is absolutely disgusting that nobody in this place that serves food wears gloves
  • OA
    Overeasy Acres
    Oct 24, 2025
    1.0
    How do u mess up orders so regularly. When I called otw home they said drive back and I'm like I live 20 miles from you are u gonna pay my gas. I'm allergic to onions and I can't just scrape them off. Smfh
  • SJ
    Scott Johnson
    Sep 6, 2025
    3.0
    Surprised at the slow service.
  • JR
    Janie Rachal
    Sep 3, 2025
    1.0
    I got a McGriddle Meal with 2 hash browns. I ate some of the sandwich and half of the hash brown because I noticed white hairs all over it, like it hit a dirty floor and they just picked it up and served it anyway! I looked at the other hash brown and it also had the white hairs! So gross! I spit the food into the bag and no way am I eating the rest!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Eagle River, WI?

McDonald's in Eagle River is open daily from 5:00 AM to midnight for dine-in and general service.

What are the drive-through hours for McDonald's in Eagle River, WI?

The drive-through is open daily from 5:00 AM to midnight.