McDonald's

3.4
799 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
119 W Pine St, Eagle River, WI
54521, United States

Hours

Reviews

3.4
799 reviews
5 stars
237
4 stars
189
3 stars
153
2 stars
72
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, with many noting a lack of friendliness and attentiveness.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and frequent mistakes, leading to customer frustration.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty conditions, particularly in the lobby and restrooms.

Food Quality

Several reviews mentioned food being served cold, stale, or improperly prepared, contributing to dissatisfaction with the overall dining experience.

Inconsistent Experience

Customer experiences varied widely, with some praising quick service and fresh food, while others reported long waits and poor service.
  • RR
    Rehtaeh Reyvis
    Dec 7, 2025
    1.0
    We did a mobile order. Had multiple orders of nuggets and somehow they forgot the sauces we ordered also. So waste our time and gas to go back. The staff there is rude and miserable for the most part. I pull up to the speaker and don’t get a greeting but a dry “ are you using your app?” one occasion a month ago I ordered a meal and when I asked for it large the kid literally groaned at me. Just ew, gross behavior.
  • AN
    Aaron Nelson
    Dec 3, 2025
    5.0
    A young lady hannah(sp?) Delivered excellent service
  • EM
    Emi Morrison
    Nov 28, 2025
    5.0
    Regular McDonald’s. Ordered on app, picked up thru drivethru. Staff all seemed friendly.
  • CK
    Chris Krause
    Nov 26, 2025
    2.0
    It's McDonald's.
  • MD
    matthew drew
    Nov 17, 2025
    1.0
    Missing food from a mobile order. Employees seemed to be more interested in having a social hour instead of working. Had to return to the restaurant to get missing stuff from my order. Upon returning I stood at the front counter. The person making sandwiches looked at me at least a few times that I noticed and couldn't say anything to anyone else. Rather disappointed with the service. I not only had to wait for my order but it was missing items. Sad just sad Double check your orders to make sure things are there.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Eagle River, WI?

McDonald's in Eagle River is open daily from 5:00 AM to midnight for dine-in and general service.

What are the drive-through hours for McDonald's in Eagle River, WI?

The drive-through is open daily from 5:00 AM to midnight.