McDonald's

3.1
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1244 Geneva St, Delavan, WI
53115, United States

Hours

Reviews

3.1
1,500 reviews
5 stars
411
4 stars
277
3 stars
252
2 stars
152
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often exceeding 15-20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with multiple customers experiencing missing items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting poor customer service and unprofessional behavior.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Some customers appreciated the cleanliness of the establishment, while others reported unsanitary conditions.
  • JR
    John Richmond
    Jan 3, 2026
    1.0
    I was waiting in line patiently when someone spoke on the inner com thing and when I said excuse me because I didn’t hear them they continued to Yell HOLD ON like I was just trying to hear them
  • SS
    SlayerQT420
    Jan 2, 2026
    5.0
    Good place service took forever
  • EC
    Elizabeth Carroll
    Dec 23, 2025
    2.0
    Service at McDonald's is getting slower and slower every time I go there.The wait after ordering is crazy.
  • CM
    Corey Martens
    Dec 9, 2025
    1.0
    Missing or incorrect food items. Managers dont wear nametags. Crazy long drive thru times. David Bear needs to aquire this McDonalds and clean it up. Worst McDonalds in a fifty mile radius. Its McDonalds you would think they couldnt mess it up that bad....they can. Terrible, terrible employees.
  • KH
    Kelsey Hunt
    Dec 7, 2025
    1.0
    Waited in a blocked drive through lane for 20+ minutes 4PM on a Sunday. They had one window open. Served the people who came after us in the lane beside us first. When speaker came on to take my order, I was met with attitude and disdain. I don’t expect much from McDonalds, but this was frustrating enough for me to write a review about. No one is wearing a name tag so I can’t even tell you who was responsible for this lack of customer service. I typed this entire review in line before even getting my food from the window. It sat there for many minutes before they even opened the window to get my money, let alone my food.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Delavan, WI?

McDonald's in Delavan, WI is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's in Delavan offers delivery service 24/7, accessible via their delivery URL or app.