Numerous customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.
Food Quality
While many enjoyed the food, several reviews mentioned issues with incorrect or poorly made sandwiches.
Cleanliness
Customers noted cleanliness issues in the restaurant, particularly in the bathrooms and food preparation areas.
Speed of Service
There were mixed reviews on service speed, with some praising quick service while others experienced long wait times.
KA
Kerry Arntz
Jan 4, 2026
4.0
There food is good. I usually get delivered and it is fast.
PF
Phillips Financial
Dec 15, 2025
1.0
Stopped here to get family dinner, My child has a severe food allergy so we asked Hunter the manager who was serving us to change his gloves, he complied but had quite the reaction changing his gloves. He then proceeded to cross contaminate severely, and when I told him what he was doing he contaminated the whole meat and cheese section ,when he threw the ham and cheese all into the ham bucket. As contaminating anybody with a milk allergy.
I then stated I would like a refund he ignored me I stated it two more times he ignored me and said I'm not leaving until I get a refund he then said you got it and I said well can I get a copy of a receipt or some sort and he said you got it he did not give me anything and he said it'll be on your card as of now I do not have a refund.
I asked you the manager was It happened to be this gentleman his name was Hunter.
As I was walking out he said something so I peeked my head back in and he stated that I was trespassing.
And then walked away I would highly recommend nobody go to this location until management cleans this place up.
Hunter will need additional client servicing training as well as allergy training before somebody gets severely injured or hurt.
TN
Tony Nelson
Sep 12, 2025
3.0
Good food. Good customer service. Kinda long wait for food. Barely any customer inside. Bathrooms little on the yucky side.
TT
Travelin Tom
Aug 9, 2025
5.0
This might be my favorite JJ in South WI. Came in at about 5:45pm on a Saturday and it was pretty busy but they still got all the food out fast and it was all correct. Employees were very positive and helpful. While I was eating I couldn’t help but notice a woman sitting towards the back of the restaurant who was very grumpy and kept asking for the General Managers phone number. One employee brought her food to her and another came over and asked how he could help her but she refused stating she needed the General Manager’s information with a displeasing tone of voice. I thought she was quite rude to be totally honest, it’s just a sandwich shop it cannot be that serious. Props to the employees for being calm and trying to help! It is peak dinner time on a Saturday, they are doing amazing. It’s the full moon, all the unusual folks are out today! Keep up the great work this is an awesome place to eat!