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Jimmy John's

3.7
(232 reviews)

Business Details

1807 E Geneva St, Delavan, WI
53115, United States
(262) 740-1850

About

Sandwich Restaurant

Location

Jimmy John's
1807 E Geneva St, Delavan, WI
53115, United States

Hours

Reviews

3.7
232 reviews
5 stars
100
4 stars
56
3 stars
18
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with many praising the taste of the sandwiches, though some reported issues with incorrect orders and missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, slow service, and mishandling of orders.

Cleanliness Concerns

Several customers noted cleanliness issues within the restaurant, including unsanitary conditions and messy workstations.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect sandwich preparations.

Delivery Speed

While some customers experienced quick service, many others reported long wait times for both delivery and in-store orders.
  • KA
    Kerry Arntz
    Jan 4, 2026
    4.0
    There food is good. I usually get delivered and it is fast.
  • PF
    Phillips Financial
    Dec 15, 2025
    1.0
    Stopped here to get family dinner, My child has a severe food allergy so we asked Hunter the manager who was serving us to change his gloves, he complied but had quite the reaction changing his gloves. He then proceeded to cross contaminate severely, and when I told him what he was doing he contaminated the whole meat and cheese section ,when he threw the ham and cheese all into the ham bucket. As contaminating anybody with a milk allergy. I then stated I would like a refund he ignored me I stated it two more times he ignored me and said I'm not leaving until I get a refund he then said you got it and I said well can I get a copy of a receipt or some sort and he said you got it he did not give me anything and he said it'll be on your card as of now I do not have a refund. I asked you the manager was It happened to be this gentleman his name was Hunter. As I was walking out he said something so I peeked my head back in and he stated that I was trespassing. And then walked away I would highly recommend nobody go to this location until management cleans this place up. Hunter will need additional client servicing training as well as allergy training before somebody gets severely injured or hurt.
  • TN
    Tony Nelson
    Sep 12, 2025
    3.0
    Good food. Good customer service. Kinda long wait for food. Barely any customer inside. Bathrooms little on the yucky side.
  • JB
    Justin Boedecker
    Nov 1, 2021
    4.0
    Quick and easy experience. I used the app and my food was waiting for me when I got there.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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