Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
506 reviews
5 stars
254
4 stars
114
3 stars
58
2 stars
27
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.
Food Quality
While some enjoyed the ice cream and certain menu items, others complained about food being cold, poorly prepared, or lacking flavor.
Cleanliness
Several reviews mentioned cleanliness issues, with some describing the establishment as dirty and in need of a deep clean.
Positive Staff Interactions
Despite the negative feedback, there were also positive mentions of friendly and helpful staff members who provided good service.
Operational Hours
Customers expressed frustration over inconsistent hours, with some finding the location closed earlier than advertised.
- SSScott Summers2 days ago5.0Haley was awesome! She got our huge $100 order perfect and the customer service was excellent!
- ACAlex Trunec (Cleasby123)Oct 17, 20251.0Took 45 min to get our food. Took 10 min to order.
- NANicole AielloSep 14, 20255.0We witnessed the manager handle an extremely difficult patron with grace and appropriate action given the circumstances. Props to her for protecting her staff!
- DLDenise LGAug 1, 20255.0Blizzards were made perfect and quickly.
- ABAaron BrownJul 7, 20255.0Orange dream shake amazing
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2720 Heritage Dr, Wal-Mart Center, Delafield, WI 53018-2125, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, and from 10:30 AM to 10:00 PM Friday through Sunday. It is closed on November 27, 2025 and December 25, 2025.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster and high chairs, is wheelchair accessible, and welcomes children.
Are there restroom and WiFi facilities available at Dairy Queen Grill & Chill?
Yes, the restaurant has restrooms and free WiFi available for customers.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42157/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit HearingLife of Delafield for hearing aids, Cheri Nails And Spa for beauty treatments, and Amplifi Yoga for yoga and fitness sessions.
Are there convenient stores close to Dairy Queen Grill & Chill for additional shopping?
Yes, Dollar Tree is nearby for discount store and convenience shopping needs.
Where can families find pet-related services near Dairy Queen Grill & Chill?
Petco Grooming and Vetco Vaccination Clinic are close by for pet grooming, training, and veterinary services.