CB
Catherine Beronio
Jan 16, 2026
My husband and I have tried to give this location several chances. Fast food industry is not for the weak, and as experienced restaurant workers, we give the benefit of the doubt. But EVERY TIME. the employees are rude. The food could be the best food (which it isn't) and we still will not return to this location. My husband was just there to pick up food, only one car ahead of him in the drive thru. He pulls up and they ask for his order. He asks for a moment to review the menu. They ask if he is using apps or loyalty whatever's (the employe spoke fast). My husband says no. The employee then says one moment, in an already agitated tone, which sets the mood. Okay? Sure but my husband doesn't think anything of it because he is still deciding. After a good three minutes, my husband starts to order. The dude rudely interrupts him "I said one moment". Oh, so sorry we inconvenienced YOU. Then he finally let's my husband order, and the order on the screen is wrong. He has to tell them a couple times to correct it. And then a lady chimes in and she seems so annoyed that she has to correct. I'm so sorry again, we inconvenienced you.
My husband just got home, order is STILL WRONG. Weather is not great so don't have an opportunity to go back. Again 9/10 we don't care but this is just plain ridiculous. What customer wants to come back if the employees are always in a bad mood, acting like we should be serving them when the whole point of a fast food job is to quickly and politely serve the customers.
I get the job sucks but we have lived in the area almost two years and it's been like that. Either management is not great because their employees are extremely unhappy, or the employees are not a good fit for the industry. Either way something needs to change if there's any hope for this location.