Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Mixed reviews on staff friendliness; some praised individual employees while others reported rude behavior and lack of professionalism.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Operational Issues
Frequent complaints about inconsistent hours, being closed when they should be open, and problems with the ordering system.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders and poor food preparation.