Brand Certified
McDonald's
3.6(1008 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2421 Monroe Rd, De Pere, WI
54115, United States
Certified by McDonald's • Mar 01, 2026
(920) 465-7765
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,008 reviews
5 stars
357
4 stars
251
3 stars
190
2 stars
68
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant decline in service quality.
Food Quality
Many reviews mentioned cold or improperly prepared food, including soggy fries and missing items from orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, particularly in the play area.
Pricing Concerns
Several customers noted that prices have increased, making the fast food experience feel less valuable.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the play area is enjoyable for children.
- LSLori SharpFeb 23, 20264.0Great time for the grands at playland
- NMNeil MartinJan 26, 20263.0The hash browns were floppy and the coke was watered down.
- JMJon MartinezDec 29, 20252.0Expensive for fast food
- KMKiefer McCownDec 5, 20251.0Tonight was the final straw with this location. We used the mobile app, pulled into the drive thru, and despite only a handful of cars ahead of us, the wait was ridiculously long. By the time we reached the window, the employee handed us the wrong drinks and was clearly overwhelmed, bags stacked everywhere, no attention to what she was doing, and absolutely no sense of urgency. When we politely pointed out the mistake, instead of fixing it, she got openly hostile. No apology. No accountability. Didn’t even bother to give us straws. This is not the first time this McDonald’s has dropped the ball, but it is absolutely the last time we’ll be giving them our business. There’s also no reliable way to contact a manager at this location, which tells you everything you need to know about how it’s run. We’ll be reaching out directly to the district manager because this level of incompetence and attitude is unacceptable. Avoid this store unless you enjoy long waits, wrong orders, and rude service.
- CDcailey dornerOct 26, 20252.0at first they gave us the wrong order, then they gave me a dr pepper that was more like flavored water, the syrup was out. this happened prior to that a week ago with the same thing and they ending up refunding me because they didn’t know what was wrong. So i told them that the dr pepper was out and they offered me a different drink so i chose coke, when they gave it to me it was also out and tasted watery. i gave it back and the worker i assume went to the front and used that machine and got me a coke from there, that one was fine, still not great but whatever i didn’t want to hold the line anymore. its just crazy to me that this happened twice to me and no one else had said anything about the soda being out?
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Monroe Rd in De Pere, WI?
McDonald's at 2421 Monroe Rd is open daily from 5:00 AM to 10:00 PM for regular dining.
What are the drive-thru hours at this McDonald's location?
The drive-thru at McDonald's on Monroe Rd operates daily from 5:00 AM until midnight.
Can I get delivery service from this McDonald's? If so, what are the delivery hours?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:15 PM.
Does this McDonald's location offer curbside pickup or no-contact delivery options?
Yes, this location provides curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods does McDonald's on Monroe Rd accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering from this location?
Yes, you can order from McDonald's using their app available on iOS and Android devices.
What is the address and contact number for the McDonald's in De Pere?
The address is 2421 Monroe Rd, De Pere, WI 54115, and the phone number is +1 920-465-7765.
Are there any nearby fast food restaurants close to McDonald's on Monroe Rd?
Yes, nearby fast food options include Chick-fil-A, Taco Bell, Freddy's Frozen Custard & Steakburgers, and another McDonald's at this location.
What nearby healthcare facilities are available near McDonald's in De Pere?
Nearby healthcare facilities include Green Bay ER & Hospital, NeuroSpine Center of Wisconsin, ATI Physical Therapy, and eye care clinics such as Nicholas Roovers O.D. and Shopko Optical.
What nearby beauty and spa services can I visit before or after dining at McDonald's on Monroe Rd?
Several nearby beauty salons and spas include Lavender and Ink Studios, RK Salon, Halo Hair Studio, Greenbay Nail & Spa, KV-Styles, Lavvish, and Beauty By Grace LLC.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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