Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,003 reviews
5 stars
354
4 stars
249
3 stars
189
2 stars
68
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold food, incorrect items, and poor quality, with some customers expressing disappointment in the freshness of their meals.
Cleanliness
The location was often described as dirty, with unclean tables and floors, impacting the overall atmosphere.
Mixed Experiences
While some customers praised friendly service and good food, these positive experiences were overshadowed by numerous complaints about service and food quality.
Value Concerns
Several customers noted that prices have increased while the quality of food and service has declined, leading to dissatisfaction.
- CDcailey dornerOct 26, 20252.0at first they gave us the wrong order, then they gave me a dr pepper that was more like flavored water, the syrup was out. this happened prior to that a week ago with the same thing and they ending up refunding me because they didn’t know what was wrong. So i told them that the dr pepper was out and they offered me a different drink so i chose coke, when they gave it to me it was also out and tasted watery. i gave it back and the worker i assume went to the front and used that machine and got me a coke from there, that one was fine, still not great but whatever i didn’t want to hold the line anymore. its just crazy to me that this happened twice to me and no one else had said anything about the soda being out?
- JJJordenOct 19, 20251.020 minutes in drive through! couldn’t get out bc i was trapped in it! already had paid mobile pay!
- ZZZedOct 18, 20252.0Our food was missing half of our monopoly game pieces, even though we ordered the right stuff. Super disappointing
- KWKarlando WilliamsSep 16, 20251.0Took forever to get my food and when I did get it, it was completely cold. Then the manager I assume was blatantly rude and asked if I could even pay for a drink without any reason? Will never go here again.
- AGAdam GarciaSep 8, 20251.0Worst servicing McDonald's on the east side of GB. The employees pay no attention to the customers at the counter and you often wait 10 minutes just waiting for one to acknowledge you're even standing there. When you finally order it it's cold when you receive it after waiting another 10 minutes. The store itself is always messy and there's rarely any clean tables and the floor is always gross. When you order in drive thru, even when there are no other customers, the employees don't pay attention to you and you have to repeat yourself 4 times. The one girl that got delivery orders together yesterday has an ATTITUDE on her and was incredibly rude to the dasher after asking to decrease the number of bags for him. Do not waste your time at this location. They don't care about you in the slightest.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Monroe Rd in De Pere, WI?
McDonald's at 2421 Monroe Rd is open daily from 5:00 AM to 10:00 PM for regular dining.
What are the drive-thru hours at this McDonald's location?
The drive-thru at McDonald's on Monroe Rd operates daily from 5:00 AM until midnight.
Can I get delivery service from this McDonald's? If so, what are the delivery hours?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:15 PM.
Does this McDonald's location offer curbside pickup or no-contact delivery options?
Yes, this location provides curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods does McDonald's on Monroe Rd accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering from this location?
Yes, you can order from McDonald's using their app available on iOS and Android devices.
What is the address and contact number for the McDonald's in De Pere?
The address is 2421 Monroe Rd, De Pere, WI 54115, and the phone number is +1 920-465-7765.
Are there any nearby fast food restaurants close to McDonald's on Monroe Rd?
Yes, nearby fast food options include Chick-fil-A, Taco Bell, Freddy's Frozen Custard & Steakburgers, and another McDonald's at this location.
What nearby healthcare facilities are available near McDonald's in De Pere?
Nearby healthcare facilities include Green Bay ER & Hospital, NeuroSpine Center of Wisconsin, ATI Physical Therapy, and eye care clinics such as Nicholas Roovers O.D. and Shopko Optical.
What nearby beauty and spa services can I visit before or after dining at McDonald's on Monroe Rd?
Several nearby beauty salons and spas include Lavender and Ink Studios, RK Salon, Halo Hair Studio, Greenbay Nail & Spa, KV-Styles, Lavvish, and Beauty By Grace LLC.