McDonald's

3.2
1186 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1022 Main Ave, De Pere, WI
54115, United States

Hours

Reviews

3.2
1,186 reviews
5 stars
357
4 stars
215
3 stars
227
2 stars
89
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru and register.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and disappointment.

Wait Times

Customers consistently complained about excessively long wait times in both the drive-thru and for mobile orders, often exceeding 30 minutes.

Food Quality

Several reviews mentioned cold or improperly prepared food, including raw chicken and soggy fries, contributing to negative experiences.

Management Issues

Feedback indicated a lack of effective management and support for staff, resulting in poor service and a chaotic environment.
  • CW
    Crystal Werkmann
    1 day ago
    1.0
    I am a DoorDash driver. I came to this McDonald’s because the order said it was ready and here the lady there had already cleared the order which meant that my time on my DoorDash was gonna be bad and my food was gonna be late. It took 25 mins for the food to get ready and it was already supposed to be ready because the restrauant. Said it was and she didn’t even start it till I arrived and was there 15 mins. And never acknowledged me. I’d explained her the situation and she was very rude to me. She said she was a manager to call her other manager back at eight. I did that and he was completely rude. Hung up on me and said no we’re not doing this. We’ll do whatever we want, I think for being a professional manager that that guy should not have acted the way he Dead or the girl if they are managers, they are taught to deal with customers and then my DoorDash order wasn’t even right so I ended up getting a two star from my order. Management there is the worst. Do not go there for door dash.
  • AS
    Audrey Smith
    Nov 8, 2025
    1.0
    Open 24 hours, yet I pull up and they tell me they’re closed for “right now.” I had already paid for my food through curbside and it said they started the order so i couldn’t cancel it and get my money back. Don’t advertise being open 24 hours if you all are just gonna close randomly.
  • GT
    Grace Thiel-Junion
    Oct 31, 2025
    1.0
    I got a kids meal and some other stuff. The kids meal was the big thing. No boo basket that was fine when I asked little rude. The rest of our conersation was off after that. The fries were rock hard and the drink had ice which I asked for no ice. Overall bad experience.
  • LL
    Lin
    Oct 29, 2025
    1.0
    The lady at the drive thru at around 9:50 pm on October 29 was extremely rude to my husband for no reason. The lobby closed over an hour earlier than what is posted on the door, and when my husband politely inquired about it, she was so nasty to him about it and proceeded to be very passive aggressive to him during the rest of the transaction (even calling him “ma’am” multiple times…). We both work in customer service so we completely understand that sometimes you have bad days, but treating customers like that for no reason is so uncalled for.
  • CC
    Cassie
    Oct 23, 2025
    2.0
    Lady at register is always very rude when I see her. Yanking the $ out of my hand; scaring my 6 year old daughter and even making HER question it just by the way she was speaking to me/acting; talking over me, the lady at drive thru register even got talked to by another staff AS I’m encountering this, Tried going back for a second time and we ended up waiting in the drive through with other cars behind me as said register lady yapped with a customer for over 5 minutes. Making it a longer wait; and as the truck pulled forward; she continued to YELL at this truck continuing her conversation… very awkward and my child is now scared to come back to this location due to feeling uncomfortable. Sad.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in De Pere, WI?

McDonald's in De Pere operates 24 hours a day, 7 days a week, providing service around the clock.

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services with operating delivery hours from 4:00 AM to 3:59 AM daily, essentially covering nearly the entire day.